Ervin Cenolli

• Greeted guests warmly upon arrival, guiding them to available tables or waiting areas when necessary.
• Enhanced customer satisfaction by providing attentive and friendly service during their dining experience.
• Maintained a clean and organized dining area for an enjoyable guest experience.
• Addressed customer concerns quickly and effectively, resolving issues to maintain positive relationships.

At Sanaa Coast, there were no strictly defined roles. The entire team consisted of professionals with flexibility and adaptability. Each of us had an all-around role, as we could cover different tasks and responsibilities depending on the needs of the job

• Τα καθήκοντα μου ήταν στην λήψη παραγγελιών μέσο PDA και στην άριστη εξυπηρέτηση του πελάτη
• English: My duties were taking orders via PDA and providing excellent customer service

• Τα Καθήκοντα μου ήταν στην φροντίδα του κόσμο και στην λήψη παραγγελιών μέσο PDA
• English: My Duties were looking after people and taking orders via PDA

• Ο ρόλος μου ήταν να στήνω τον πρωινό μπουφέ την ώρα του πρωινού και τα απογεύματα σερβίριζα το φαγητό έπαιρνα την παραγγελία του φαγητού που θέλαμε από το μενού και κρατούσα και ταμείο στα ποτα συγχρόνως
• English: My role was to set up the breakfast buffet at breakfast time and in the afternoons they served the food, I took the order of the food we wanted from the menu and kept the drinks cashier at the same time