Eva Talioura
Summary
Committed to meeting big-picture goals by implementing day-to-day improvements while working closely with coworkers to uphold spa and customer service standards of excellence. Great problem-solver and goal-oriented manager.
Overview
3
3
years of professional experience
Work History
Assistant Spa Manager
Mystras Grand Palace Resort & Spa *****
2023.11 - Current
- Developed and implemented marketing and promotional strategies to increase awareness of spa and attract new customers.
- Maximized efficiency through time management and staff supervision to boost productivity.
Assistant Spa Manager
Mykonos Ammos Hotel, Blanc Hotel *****
2023.05 - 2023.10
- Managed activities related to staff training, treatment procedures, inventory management and marketing.
- Greeted spa guests warmly to create positive first impression of establishment.
- Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
- Trained and supervised spa staff on best practices, sales techniques and customer service.
Assistant Spa Manager
Porto Bello Royal *****
2022.04 - 2022.11
- Recorded product sales into spa's weekly income report.
- Conducted regular staff meetings, informing team members of new spa services and policies.
Spa Therapist
Atlantica Beach Resort *****
2021.05 - 2022.11
- Created marketing advertisements to increase awareness of services and boost sales.
- Fostered friendly, warm, and exceptional customer experience.
- Stocked treatment rooms with proper supplies.
- Recommended retail products for at-home use.
- Educated patients on treatment options.
- Grew sales with great work ethic, individualized beauty care plans and positive attitude.
Education
IEK AKMI
Thessaloniki10.2021
Skills
- Customer Acquisition
- Assignment Delegation
- Program Direction
Timeline
Assistant Spa Manager
Mystras Grand Palace Resort & Spa *****
2023.11 - Current
Assistant Spa Manager
Mykonos Ammos Hotel, Blanc Hotel *****
2023.05 - 2023.10
Assistant Spa Manager
Porto Bello Royal *****
2022.04 - 2022.11
Spa Therapist
Atlantica Beach Resort *****
2021.05 - 2022.11
IEK AKMI