Committed to meeting big-picture goals by implementing day-to-day improvements while working closely with coworkers to uphold spa and customer service standards of excellence. Great problem-solver and goal-oriented manager.
Overview
3
3
years of professional experience
Work History
Assistant Spa Manager
Mystras Grand Palace Resort & Spa *****
11.2023 - Current
Developed and implemented marketing and promotional strategies to increase awareness of spa and attract new customers.
Maximized efficiency through time management and staff supervision to boost productivity.
Assistant Spa Manager
Mykonos Ammos Hotel, Blanc Hotel *****
05.2023 - 10.2023
Managed activities related to staff training, treatment procedures, inventory management and marketing.
Greeted spa guests warmly to create positive first impression of establishment.
Handled high priority clients while managing day-to-day activities of spa and employees to maximize profits.
Trained and supervised spa staff on best practices, sales techniques and customer service.
Assistant Spa Manager
Porto Bello Royal *****
04.2022 - 11.2022
Recorded product sales into spa's weekly income report.
Conducted regular staff meetings, informing team members of new spa services and policies.
Spa Therapist
Atlantica Beach Resort *****
05.2021 - 11.2022
Created marketing advertisements to increase awareness of services and boost sales.
Fostered friendly, warm, and exceptional customer experience.
Stocked treatment rooms with proper supplies.
Recommended retail products for at-home use.
Educated patients on treatment options.
Grew sales with great work ethic, individualized beauty care plans and positive attitude.