Evangelia Xyda
Dialectica Logo Client Services Associate
Athens
Summary
Driven by a passion for enhancing client relationships and leveraging data for strategic insights, I excelled at Dialectica by bridging knowledge gaps with expert connections, showcasing my problem-solving abilities and analytical skills. My background also includes significant achievements in clinical and research settings, emphasizing teamwork and data analysis proficiency.
Overview
3
3
years of professional experience
6
6
years of post-secondary education
3
3
Languages
Work History
Client Services Associate
Dialectica
08.2024 - Current
- Collaborating with clients to identify knowledge gaps and connect them with industry experts to address business-critical questions.
- Conducting research into industries and companies to source and evaluate relevant experts for client projects.
- Managing multiple projects simultaneously, developing skills in time management, communication, and client service.
Clinical Laboratory Assistant
SYNLAB Holding Deutschland GmbH
02.2023 - 04.2024
- Assisted in the Immunology Department.
- Precisely processed and analyzed human samples.
- Performed diagnostic procedures including flow cytometry, cellular function tests, enzyme immunoassays, electrophoresis methods, and in vitro allergy diagnostics.
- Collaborated with the medical direction of the department and interdisciplinary teams.
Junior Research Specialist
Lonza
Visp, Valais, Switzerland
02.2022 - 12.2022
- Executed experiments accurately for diverse innovation projects in the field of mammalian cell culture technology.
- Gained practical experience in animal cell culture, cell banking, and operating complex technical systems, such as bioreactors, chromatography systems and analytical instruments.
- Worked in a Good Manufacturing Practice (GMP) environment.
- Documented raw data and interpreted the results.
Education
Master of Science - Bioinformatics
University of Birmingham
Birmingham 10.2023 - 12.2025
Bachelor of Science - Biology
Ludwig-Maximilians-Universität München
Munich 10.2017 - 12.2021
Skills
Client relationship building
Sales support
B2B Sales
Problem-solving abilities
Cross-functional coordination
Customer support
Client relations
CRM software
Teamwork
Analytical skills
Python
Data Analysis
Statistics
Machine learning
Proteomics
Timeline
Client Services Associate
Dialectica
08.2024 - Current
Master of Science - Bioinformatics
University of Birmingham
10.2023 - 12.2025
Clinical Laboratory Assistant
SYNLAB Holding Deutschland GmbH
02.2023 - 04.2024
Junior Research Specialist
Lonza
02.2022 - 12.2022
Bachelor of Science - Biology
Ludwig-Maximilians-Universität München
10.2017 - 12.2021