Evangelos Deskatas

• Management of well licensing procedures and water use permits (EMSY).
• Preparation and submission of technical dossiers to public authorities.
• Execution of hydrogeological studies, site inspections, sampling, and initial analyses.
• Monitoring of R&D projects for the development of new water products.
• Review of legislation and assurance of regulatory compliance.
• Coordination with public agencies, laboratories, technical teams, and suppliers.
• Engagement with the regulatory framework for drinking water and natural mineral water (national, European, and Arab legislation), ensuring compliance and supporting licensing processes.

• Managed customer complaints and ferry ticket reservations, providing excellent service and real-time problem-solving
• Handled escalated cases effectively, turning potentially negative experiences into positive ones for the customers involved.
• Delivered exceptional service by resolving customer inquiries in a professional and empathetic manner.

Recorded data in the National Register of Water Intake Points, ensuring accurate management of water resources in collaboration with government agencies.

• Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
• Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
• Analyzed problems and • worked with teams to develop solutions.
• Contributed to a positive team environment by collaborating with fellow interns on group projects and presentations.