Summary
Overview
Work History
Education
Skills
Hobbies
Languages
Timeline
Generic

Evangelos Patmanidis

Heraklion

Summary

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation.

Overview

7
7
years of professional experience

Work History

Bar Manager

Dizzy Coffe Bar & Food
01.2024 - Current
  • Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
  • Closed out cash register and prepared cashier report at close of business.
  • Maximized customer service by training staff, overseeing operations, and resolving issues.
  • Managed staff schedules and maintained adequate coverage for all shifts.
  • Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
  • Monitored and adjusted pricing, discounts and promotions to maximize profitability.

Barista

Hub Cafe
09.2023 - 01.2024
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Monitored supply levels at counter and maintained customer areas to meet typical demands.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
  • Learned special recipe items and seasonal offerings to best meet customer needs.

Barista

Dizzy Coffee Bar & Food
06.2018 - 09.2021
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.

Barista

Noi-Noi Cafe Bar
05.2017 - 09.2017
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Associate of Business Administration - Business And Managerial Economics

IEK AKMI
Heraklion, Greece
06.2021

Level 1 & 2 - Barista Skills, Foundation Course

Specialty Coffee Association
Heraklion, Greece
05.2019

Skills

  • Bar Management
  • Espresso Machine Operation
  • Cash Handling
  • Latte Art
  • Up-Selling
  • Cash Register Operation

Hobbies

Drums

Football

Crossfit


Languages

Greek
Native language
English
Proficient
C2
German
Elementary
A2

Timeline

Bar Manager

Dizzy Coffe Bar & Food
01.2024 - Current

Barista

Hub Cafe
09.2023 - 01.2024

Barista

Dizzy Coffee Bar & Food
06.2018 - 09.2021

Barista

Noi-Noi Cafe Bar
05.2017 - 09.2017

Associate of Business Administration - Business And Managerial Economics

IEK AKMI

Level 1 & 2 - Barista Skills, Foundation Course

Specialty Coffee Association

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Evangelos Patmanidis