CHRISTOS PAPAGEORGIOU
ATHENS
Summary
Dynamic business leader with a proven track record at Etsi Bar, excelling in customer relations and business management. Skilled in negotiating, financial oversight, and staff training, leading to increased performance and cost reduction. Fluent in English and Greek, adept at fostering team leadership and organizational excellence. Demonstrated success in boosting sales and client satisfaction through effective communication and interpersonal skills.
Overview
4
4
years of professional experience
2
2
years of post-secondary education
Work History
Owner
Etsi Bar
ATHENS, Attica
07.2023 - Current
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Negotiated contracts with suppliers for better pricing and terms, reducing overall costs for the business.
- Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
- Consulted with customers to assess needs and propose optimal solutions.
- Trained and motivated employees to perform daily business functions.
- Mentored staff members on best practices in customer service and sales techniques, leading to increased performance levels.
- Managed approximately 30 incoming calls, emails and faxes per day from customers
Bartender
A.C. FOOD TRADERS EE
03.2022 - 05.2023
- Kept bar presentable and well-stocked to meet customer needs.
- Served high customer volumes during special events, nights, and weekends.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Seller
TROUFA ΥΠΗΡΕΣΙΕΣ ΕΣΤΙΑΣΗΣ
10.2020 - 04.2021
- Developed customized solutions for clients'' unique needs, resulting in improved satisfaction and loyalty.
- Responded to customers' complaints regarding service and product quality to solve issues.
- Analyzed customer buying patterns to make informed decisions on merchandising displays and promotional activities.
- Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
Education
STATE DIPLOMA - SHIPPING
IEK AKMI
Athens, Greece 09.2020 - 09.2022
Skills
Business management
Customer relations
Labor relations
Budget administration
Communication & Interpersonal Skills
Staff management
Fluent in English and Greek
Team Leadership & Organization
Timeline
Owner
Etsi Bar
07.2023 - Current
Bartender
A.C. FOOD TRADERS EE
03.2022 - 05.2023
Seller
TROUFA ΥΠΗΡΕΣΙΕΣ ΕΣΤΙΑΣΗΣ
10.2020 - 04.2021
STATE DIPLOMA - SHIPPING
IEK AKMI
09.2020 - 09.2022
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