Filippos Nikolakopoulos
Greece, Athens
Summary
Sales professional with strong track record in driving revenue growth and market expansion. Known for strategic planning, effective team leadership, and fostering high-performance cultures. Expert in client relationship management, negotiation, and delivering results in dynamic environments. Adaptable and reliable, excelling in collaborative settings to meet evolving business needs.
Overview
22
22
years of professional experience
5
5
years of post-secondary education
3
3
Languages
Work History
Sales Director
DKG Development
11.2024 - 03.2025
- Develop and implement a comprehensive, multi-channel (direct, indirect, international) sales strategy to drive revenue growth and sales targets, considering market trends, competitive analysis, and business objectives.
- Guide the sales team, fostering a high-performance culture and ensuring alignment with company goals and values.
- Identify and pursue new business opportunities, including strategic partnerships and initiatives, to expand the company's client/broker base and market presence.
- Build and maintain relationships with key clients, brokers, investors, and other stakeholders, leveraging networks and industry knowledge to drive sales and negotiate deals.
- Identify areas for improvement, implement best practices, and ensure efficient execution throughout the sales cycle.
- Establish and monitor New sales performance metrics, regularly analyzing sales data to measure progress, identify trends, and provide accurate sales forecasts and reports to the Board.
- Market Research and Analysis
- Collaboration and Communication: Collaborate effectively with cross-functional teams, including marketing, operations, finance, and legal, to align sales efforts, resolve issues, and drive successful project outcomes.
- Develop and manage the sales department's budget, ensuring optimal allocation of resources to achieve sales targets and maintain profitability.
- Optimized sales operations by streamlining processes, implementing CRM systems, and developing comprehensive training programs for new hires.
Head Of Development Greece
Engel & Voelkers
06.2023 - 10.2024
- Managing Development Sales Consultants, and mentoring them on their working style, professional expertise, and project execution quality.
- Defining sales and marketing strategies, as well as managing the implementation plan and its alignment with market drivers, real estate trends, and highest best use analyses.
- Finding and assessing new development opportunities. Coordinating development activities and providing strategic leadership and tactical execution for the real estate projects pipeline.
- Negotiating throughout all stages of the project's realization with all parties involved.
- Ensuring the projects are being completed within the specified budgets and time frames.
- Overseeing budget preparation and design preparation. Regulating on site work, quality and consistency.
- Creating comprehensive high level executive reports that provide a clear picture of all the projects included in the real estate portfolio, suggest a plan, highlight all pressing matters and suggest appropriate actions.
- Communicating with current / future clients and establishing long-term relationships with business partners and suppliers. Manage 15 agents – 14 New Hiring
- GCI (Gross Commission Income) 2023 – 2024 (Q2) 1.45K
- Create a New Portfolio of 230million Euro
Sales Operations Director
Epidosis
04.2022 - 05.2023
- Manage operations for all offices of the Group.
- Manage the sales teams of the Group
- Business growth (expansion – country level)
- Prepare P&L, budget, business plan, reporting and Marketing Plan
- Recruit, train and develop the members of the company.
- Head of the reorganization of the Group - Sales, Set Procedures, Operations, Partnerships, Marketing
- Establish a Real Estate Company for the Group – commercial and residential properties in Greece and Bulgaria
- Increased sales revenue by streamlining the sales operations process and implementing effective strategies.
- Developed strong relationships with key clients, leading to increased customer satisfaction and retention rates.
Sales & Operations Director
Vios Coworking
11.2020 - 12.2021
- Chief Operation Officer
- Manage all operations for Co-working Co -living
- Business growth (expansion – country level)
- Prepare P&L, budget, business plan, reporting and the Marketing Plan
- Recruit, train and develop the members of the sales team
- Project Management of 2 Projects - total 10million investment
- Managed financial resources with a focus on cost control, leading to significant savings without compromising service quality.
- Maintained excellent customer relationships through consistent delivery on commitments.
Sales Operations Director Greece
IWG
09.2019 - 11.2020
- Develop Operation Plans
- Manage all operations – country level.
- Business growth (expansion – country level)
- Prepare P&L, budget, business plan, report and general management of the Greek office.
- Negotiating lease agreements/renewals and management contracts in Country Level and Bulgaria.
- Recruit, train and develop the members of the sales team (ASM, CSM)
- Monitor and analyzing Sales & related activities (evaluate actual monthly SV results & the effectiveness of sales campaigns, product incentives)
- Research & develop strategies & plans to identify selling opportunities & market share growth through effective direct marketing techniques and key account management activities. Manage the call Centre for Greece, Cyprus & Bulgaria - create new call flow, improve the KPIs & talk time.
Area Sales Manager
IWG
04.2014 - 09.2019
- Strategic management & development - country level. Regus' growth: more than 50% in 4yrs.
- Generate profitable new business. Increased profitability by 34% for 2017 & by 13% for 2016
- Manage Key Accounts & Contract Management agreements Handle all the Key Accounts enquiries from Greece for international deals
- Negotiating lease agreements/renewals and management contracts in Country Level
- Expansion of 6 new Business Centres in 2.5 years with management contract (4) and lease agreement (2)
- Drive & maximize service revenue through up-selling of variable services.
- Provide direction to centre teams to ensure there is a clear focus on delivering a 90+% customer satisfaction rating.
- Recruit, train, manage, motivate, lead & develop centre teams.
- Handling accounts fortune 500
- Develop the Marketing Plan
- Manage the call Centre for Greece, Cyprus & Bulgaria - create new call flow, improve the KPIs & talk time.
- Drive Country EBIT /P&L/KPI & EBIT margin through revenue growth & close control of costs.
Sales Manager
Mouhalis Group
08.2011 - 07.2013
- Reporting to the C.E.O/G.M. of the Group.
- Management and development of the sales and trade marketing department.
- Manage Group's Properties, negotiating the lease agreements for the existing and new spots with the LLs
- Develop and implement procedures, commercial development, operation and evaluation. Develop A.B.P. and M.B.P. of the company and drive EBIT /P&L/KPI and EBIT.
- Development and implementation of Trade Policy (Pricing / Credit and Concession). Improve sales volume by 52%.
- Increase client database by 48%.
- Transaction to mobile/on-line ordering by Salesforce Handling Key Account customers.
- Participate in negotiations and closing commercial agreements. Manage the call centre of the company – 15 FTEs , 2 swifts Reports: 20 people
Area Sales Manager
Filippou Group
01.2009 - 08.2011
- Reporting to the Director of Sales Southern Greece Handling agents – wholesalers.
- Monitoring and handling services of the wholesalers.
- Responsible for the development of indirect customers and closing agreements (Retail, ho.re.ca.).
- Closing agreements with local chains and monitoring agreements S/M.
Key Account Manager
Bevanda Ltd
02.2007 - 01.2009
- Reporting to the Director of Sales.
- Handling key customers at wholesale level, S/M (no chains) and Ho.Re.Ca.
- Perform budgeting and forecasting for area/customers of responsibility.
Area Sales Manager
Mantis
04.2005 - 02.2007
- Develop and organize working procedures, sets priorities per account, and a clear process for communicating them to the field sales team to ensure alignment.
- Performing budgeting and forecasting for area/customers of responsibility.
- Alignment with key cooperating departments for ensuring successful implementation of A.B.P. Create and manage P&L agreements.
- Create tailor made events along with marketing department for onpremise.
- Reports: 4 Sales Representatives.
Sales Representative
Mantis
10.2002 - 04.2005
- Reporting to the Area Sales Manager.
- Responsible at the wholesale level and for on-premise arrangements.
- Perform budgeting & forecasting for area/customers of responsibility.
Education
MBA - Business Admistration
Kingston University
Greece 09.2010 - 06.2011
Bachelor of Science - Bachelor in European Business Studies
University of Wales Swansea
Swansea, Wales 09.1995 - 01.2000
Skills
Sales strategies
Deal closing
Sales reporting
Market trend analysis
Sales process optimization
Contract negotiations
Sales pipeline management
Client and stakeholder relations
Sales planning
Business development
Operations
Business development and planning
Networking and relationship building
Sales strategies
Honours & Awards
1. Award: Circle of Excellence 2016
• Achieved exceptional sales targets.
• Achieved exceptional customer satisfaction levels.
• Excelled improvement in EBIT
2. Global Gold Award for Sales Activity for Small/Medium Countries 2017
• High Volume country/export Sales. • Sales Revenue (local/export sales)
3. Global Bronze Award for Revenue Growth for Small/Medium Countries 2017
• Revenue Growth.
• Profitability
4. Regional Gold Medal for Client Retention 2107
• High Performance in Client Retention for 2017 , +75% Retention in Client Retention
Timeline
Sales Director
DKG Development
11.2024 - 03.2025
Head Of Development Greece
Engel & Voelkers
06.2023 - 10.2024
Sales Operations Director
Epidosis
04.2022 - 05.2023
Sales & Operations Director
Vios Coworking
11.2020 - 12.2021
Sales Operations Director Greece
IWG
09.2019 - 11.2020
Area Sales Manager
IWG
04.2014 - 09.2019
Sales Manager
Mouhalis Group
08.2011 - 07.2013
MBA - Business Admistration
Kingston University
09.2010 - 06.2011
Area Sales Manager
Filippou Group
01.2009 - 08.2011
Key Account Manager
Bevanda Ltd
02.2007 - 01.2009
Area Sales Manager
Mantis
04.2005 - 02.2007
Sales Representative
Mantis
10.2002 - 04.2005
Bachelor of Science - Bachelor in European Business Studies
University of Wales Swansea
09.1995 - 01.2000
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