Fivos Anastasiou
Nicosia,Cyprus
Summary
I am a Multilingual Customer Support and Travel Operations Specialist with a UK MSc in International Tourism Management and an LLB degree. I have hands-on experience in reservations handling, customer communication, problem-solving, and day to day operational support. I am looking for opportunities in the travel or service industry within Europe or international companies.
Overview
2
2
years of professional experience
Work History
Operations & Reservations Coordinator
Old Westbury Golf & Country Club
NY
04.2025 - 11.2025
- Coordinated end-to-end daily operations, including reservations and scheduling
- Acted as a key point of contact for guest requests, changes and issue resolution
- Oversaw documentation, reporting and operational records, ensuring accuracy and consistency
- Worked closely with management and cross-functional teams to optimize workflows and service delivery
Operations Coordinator
Gulf Harbour Yacht & Country Club
FL
10.2024 - 04.2025
- Managed full-cycle reservations and scheduling, ensuring seamless coordination from request to execution
- Liaised with guests and internal teams to handle changes, exceptions and last-minute adjustments
- Supported billing, records and operational reporting, ensuring accuracy and operational consistency
- Streamlined booking processes to improve efficiency and service delivery
Legal Operations Assistant
State Law Offices
Nicosia, Cyprus
06.2023 - 09.2023
- Supported legal and compliance operations, preparing and managing documentation
- Conducted legal and regulatory research to support ongoing cases and compliance matters
- Maintained accurate case files, records and correspondence, ensuring confidentiality
- Coordinated communication with clients and third parties, supporting structured workflows
Education
MSc - International Tourism Management
University of Surrey
09.2024
LLB - Law
University of Essex
09.2023
Languages
English
Greek
Russian
Ukrainian
Additional Information
Case Studies:
- Visitor Attraction Analysis: How Louvre museum is managing the
negative impacts from visitors and how it is preserving its authenticity
methods.
- Innovation Report: How Indigenous Tourism Association of Canada (ITAC)
is approaching innovation through investments?
Timeline
Operations & Reservations Coordinator
Old Westbury Golf & Country Club
04.2025 - 11.2025
Operations Coordinator
Gulf Harbour Yacht & Country Club
10.2024 - 04.2025
Legal Operations Assistant
State Law Offices
06.2023 - 09.2023
MSc - International Tourism Management
University of Surrey
LLB - Law
University of Essex