FOIVOS EFSTRATIOS ANGELIDIS
ATHENS
Summary
Motivated hotel and restaurant professional with expertise in mixology, beer, spirits and wine along with solid background in team leadership and operations. Nine years in field with strong desire to drive business growth and wide-ranging history in food service industry. Seeking opportunity to build and strengthen customer base of fine dining establishment. Bring passion for industry, positive attitude and understanding of customer service. Hardworking and experienced in busy environments. Multitasks well to handle high tempo work and keep customers satisfied. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Versed in stock ordering, money handling and health and safety requirements. Reliable in keeping bar well organised , stocked and clean for customers. Committed to upholding highest standards of customer service and safe food handling practices. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem- solving skills.
Overview
12
12
years of professional experience
Work History
Bar Manager-Head Bartender
The Twenty One Hotel-Restaurant
03.2021 - 02.2025
- Managed over 130 customers per sitting
- Combined high volume with perfect quality Cocktail list
- Events planner (Beverages, drinks, cocktails, wines and spirits)
- Welcoming hotel guests
- Boosted bar profitability, mentoring team members on routine procedures and productivity strategies
- Demonstrated full knowledge of all menu items, contents and preparation methods to provide suggestions based on customer preference
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude
- Creatively presented drinks using various glass styles such as jars and vintage containers
- Monitored supply levels and generated purchase orders to replenish and maintain bar inventory
- Maintained brand image by keeping neat personal appearance
- Uphold high standard of cleanliness in all work areas to comply with health and safety regulations
- Maintained facility compliance with health codes, sanitation requirements and licence regulations
- Processed cash, credit card and voucher payments using POS terminals
- Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction
- Greeted and seated guests to establish prompt, high quality service
- Mixed drinks and served wine, beer and non-alcoholic beverages for multiple guests simultaneously
- Made product recommendations to customers based on preference, food pairings and special promotions
- Tested and developed new cocktail recipes to add and complement menu selections
- Maximized customer service by training staff, overseeing operations, and resolving issues
Bartender
Soho House & Co
09.2023 - 11.2023
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Kept bar presentable and well-stocked to meet customer needs.
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Enhanced dining experience, suggesting food and drink pairings that complemented menu offerings.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
Head Bartender
The Wild Hotel Mykonos
07.2023 - 08.2023
- Monitored supply levels and generated purchase orders to replenish and maintain bar inventory
- Over 120 guests per shift, multiple high volume events
- Kept detailed inventories of supplies, ensuring bar areas were strategically stocked to maintain efficient workflow
- Optimised customer experience, serving each guest with sincere, positive and enthusiastic attitude
- Maintained brand image by keeping neat personal appearance
- Received orders from wait staff and delivered beverages to guests
- Influenced customer decision-making by applying upselling and cross-selling techniques to augment customers orders
- Consulted with customers to determine drink and taste preferences, making appropriate recommendations to guarantee customer satisfaction
- Made product recommendations to customers based on preferences
- Tested and developed new cocktail recipes to add and complement menu selections
Head bartender
Hachiko sushi
10.2020 - 08.2021
- Cocktail List
- New staff training
- Orders and Serving Food Pairing
- Developed specialty drinks to work with menu changes, sustaining customer interest and solid bar revenue
- Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders
- Explained daily specials and beverage promotions to exceed daily sales goals
- Trained two new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol
Barista to Manager
Palmie Bistro
09.2018 - 01.2020
- Managed peak morning custom with accurate, efficient, levelheaded service
- Maintained highest standards of conduct and personalised customer service
- Received and accurately processed customer payments
- Greeted over 600 customers daily, answered questions and recommended drinks and pastries
- Resolved customer disputes with tact and professionalism
- Identified and utilised opportunities to upsell menu items to guests
- Paid attention to customer feedback regarding menu offerings and recommended changes, improvements and new menu items
- Stayed up-to-date on kitchen policies, menus and ingredients to correctly answer customer queries
Bartender
La Residence Suites
05.2017 - 09.2017
- Obtained cash bank and stocked service bar to prepare for operation
- Served high customer volumes during special events, nights, and weekends
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors
- Kept bar presentable and well-stocked to meet customer needs
- Built relationships with vendors to manage orders and negotiate costs
- Crafted special drink and cocktail menu items for seasonal offerings
Bartending Seminar Level 2
Bar Academy
04.2015 - 05.2015
Cocktail Bartender
Villa Mercedes
01.2013 - 01.2014
- Facilitated smooth operations by keeping bar area well-stocked throughout each shift
- Maintained facility compliance with health codes, sanitation requirements and licence regulations
- Maintained brand image by keeping neat personal appearance
- Processed cash, credit card and voucher payments using POS terminals
- Creatively presented drinks using various glass styles such as jars and vintage containers
- Spotted opportunities to offer suggestions for beverages, refill empty glasses and upsell to increase sales
- Arranged bottles and glasses to make attractive displays
- Observed customers for intoxication in adherence with Responsible Service of Alcohol policies
Education
- - Political Science And Public Administration
National And Kapodistrian University
Athens10-2025
Lycee Franco-Hellenique
Athens, Greece01-2012
Skills
- Service Quality Management
- Problem-solving
- Strong communication skills
- Customer relationship building
- Sales and upselling techniques
- Employee Training
- Responsible alcohol service
- Transaction Processing Skills
- Complex Problem-solving
- Upselling techniques
- Hospitality Services
- Teamwork and collaboration
- Multitasking Abilities
- Inventory Management
Languages
Greek
Native language
English
Proficient
C2
French
Advanced
C1
Spanish
Elementary
A2
Timeline
Bartender
Soho House & Co
09.2023 - 11.2023
Head Bartender
The Wild Hotel Mykonos
07.2023 - 08.2023
Bar Manager-Head Bartender
The Twenty One Hotel-Restaurant
03.2021 - 02.2025
Head bartender
Hachiko sushi
10.2020 - 08.2021
Barista to Manager
Palmie Bistro
09.2018 - 01.2020
Bartender
La Residence Suites
05.2017 - 09.2017
Bartending Seminar Level 2
Bar Academy
04.2015 - 05.2015
Cocktail Bartender
Villa Mercedes
01.2013 - 01.2014
- - Political Science And Public Administration
National And Kapodistrian University
Lycee Franco-Hellenique
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