Forteck Chamberlin Forzeh
Athens
Summary
Dynamic and service-oriented professional with a proven track record at Four Seasons Astir Place Hotel, adept at enhancing guest satisfaction and streamlining operations. Skilled in inventory management and maintaining clean environments, demonstrating resilience and a positive attitude. Excelled in team collaboration and quickly adapting to new challenges, significantly contributing to operational efficiency and guest experience.
Overview
5
5
years of professional experience
Work History
Houseman
Four Seasons Astir Place Hotel
01.2024 - 11.2024
- Disposed of trash and recyclables each day to avoid waste buildup.
- Reported found guest articles and merchandise damage to managers on duty.
- Assisted in inventory management through timely restocking of housekeeping supplies and linens as needed.
- Gathered linen supplies and organized linen closets for prompt room restocking.
Houseman
Canaves Epitome Resorts
06.2023 - 11.2023
- Enhanced guest satisfaction by maintaining clean and organized public areas, including lobbies and hallways.
- Promoted safety within the hotel by removing hazards such as broken glass or spilled liquids from public spaces immediately upon discovery.
- Refilled par stock of guest amenities and supplies in each housekeeping storage area.
Waiter's Assistant
Yria Boutique Hotel
05.2022 - 10.2022
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Caregiver
Nevrologgiki Psychiatric Clinic
01.2020 - 03.2022
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
- Assisted patients with self-administered medications.
- Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Education
Bachelor of Science - Accounting
FOMIC Polytechnic University
Buea,cameroon12-2017
Skills
- good communicator
- service oriented
- positive attitude
- good team worker
- quick learner
- stress resistant
- Resilient
Languages
English
Native language
French
Intermediate
B1
Timeline
Houseman
Four Seasons Astir Place Hotel
01.2024 - 11.2024
Houseman
Canaves Epitome Resorts
06.2023 - 11.2023
Waiter's Assistant
Yria Boutique Hotel
05.2022 - 10.2022
Caregiver
Nevrologgiki Psychiatric Clinic
01.2020 - 03.2022
Bachelor of Science - Accounting
FOMIC Polytechnic University
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