Foteini Chlomisiou
Athens,I
Summary
Dynamic Product Specialist with extensive experience at Lundbeck Pharmaceuticals, excelling in product launches and customer engagement. Proven track record of achieving sales targets and enhancing user satisfaction through effective training and relationship-building. Skilled in market research and attention to detail, driving strategic improvements in CNS therapies.
Overview
20
20
years of professional experience
Work History
Product Specialist - Schizophrenia
Lundbeck Pharmaceuticals
04.2025 - Current
- Participated in the successful product launch.
- Promote pharmaceutical product in the psychiatric field, with a focus on schizophrenia treatment.
- Build and maintain strong relationships with psychiatrists and mental health professionals.
- Build and maintain strong relationships with psychiatrists and mental health professionals.
- Provide up-to-date clinical information and product training
- Achieve sales targets while ensuring ethical and patient-focused practices.
- Organize and support medical events.
Product Specialist- Depression & Anxiety Disorders
Lundbeck Pharmaceuticals
02.2020 - 03.2025
- Developed strong product knowledge in CNS ( Central Nervous System ) therapies.
- Build and maintained long-term relationships with mental health professionals
- Conducted product presentations, organized educational events and collaborated with KOLs ( Key Opinion Leaders )
- Achieved sales targets and contributed to regional market growth in the psychiatry segment.
Product Specialist - Alcohol Use Disorder ( AUD )
Lundbeck Pharmaceuticals
04.2014 - 11.2018
- Launched and expanded market presence for innovative treatments targeting alcohol dependence.
- Engaged psychiatrists, addiction specialists, neurologists and general practitioners to educate on the medical approach to AUD.
- Conducted scientific presentations and participated in addiction-related conferences and events.
- Identified new business opportunities and built strong networks in previously untapped territories.
- Collaborated with marketing and medical departments to tailor strategies to local healthcare needs.
Medical Sales Representative
Lundbeck Pharmaceuticals
08.2009 - 03.2014
- Developed and managed a territory with the goal of maximizing sales.
- Developed strong relationships with psychiatrists, neurologists and general practitioners across the assigned territories.
- Engaged in meaningful dialogue with customers to both educate and promote products.
- Delivered tailored scientific presentations and product information, aligned with each specialty's clinical needs.
- Maintained a high level of therapeutic knowledge in CNS and internal medicine fields.
- Consistently met and exceeded sales targets while supporting the company's strategic goals.
Customer Service Representative
Wind Hellas Telecommunications
09.2005 - 07.2009
- Resolved customer inquiries efficiently, enhancing overall satisfaction and loyalty.
- Assisted in training new representatives, fostering a collaborative team environment.
- Streamlined complaint resolution processes, improving response times and service quality.
- Implemented feedback mechanisms to identify areas for service improvement.
Clothing Sales Associate
Sprider Stores
07.2005 - 07.2009
- Assisted customers in selecting clothing items, enhancing their shopping experience through personalized service.
- Maintained an organized and visually appealing sales floor, ensuring merchandise was displayed effectively.
- Processed transactions accurately using point-of-sale systems, contributing to efficient checkout experiences.
- Trained new sales associates on product knowledge and customer engagement techniques, fostering team development.
Education
Bachelor's Degree in Technological Applications - Electronic Engineer, Telecommunications & Mob.Net
Piraeus University of Applied Sciences
Piraeus, Greece05-2007
Skills
- Customer engagement
- Product training
- Product launches
- Attention to detail
- Active listening
- Microsoft certification
Accomplishments
- Recognized as the Rep of the Year 2010 for Lundbeck Greece.
- Achieved sales goals by completing "Decision Now" project with accuracy and efficiency.
Languages
English
French
Timeline
Product Specialist - Schizophrenia
Lundbeck Pharmaceuticals
04.2025 - Current
Product Specialist- Depression & Anxiety Disorders
Lundbeck Pharmaceuticals
02.2020 - 03.2025
Product Specialist - Alcohol Use Disorder ( AUD )
Lundbeck Pharmaceuticals
04.2014 - 11.2018
Medical Sales Representative
Lundbeck Pharmaceuticals
08.2009 - 03.2014
Customer Service Representative
Wind Hellas Telecommunications
09.2005 - 07.2009
Clothing Sales Associate
Sprider Stores
07.2005 - 07.2009
Bachelor's Degree in Technological Applications - Electronic Engineer, Telecommunications & Mob.Net
Piraeus University of Applied Sciences
Hobbies
- Travelling
- Reading Books on psychology and communication
- Photography
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