Foteini Goulioti
Administrative Coordinator
Kallithea,I
Summary
Proficient in various administrative tasks including email and request management, invoicing, dispute resolution, account management, and personnel records management. Skilled in efficiently handling correspondence, prioritizing tasks, and ensuring smooth operations. Able to maintain accurate financial and personnel records while providing effective support to the team.
Overview
6
6
years of professional experience
1
1
Language
Work History
Administrative Coordinator
PPC S.A
02.2022 - Current
- Manage and organize incoming and outgoing emails efficiently.
- Receive, review, and process various requests or tickets from stakeholders.
- Generate and issue invoices accurately and in a timely manner.
- Manage disputes effectively through strategic resolution techniques and proactive conflict management strategies.
- Oversee bills through meticulous oversight and organized financial tracking.
- Manage leaves and attendance records for departmental employees.
Secretarial Assistant
Marina Moula Office - Administrative Services
08.2021 - 02.2022
- Collaborated with team members on various projects, contributing to successful outcomes.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Maintained a well-organized filing system for easy document retrieval, improving overall productivity.
- Managed filing system, entered data and completed other clerical tasks.
Sales Team Leader
Delta Group
10.2020 - 04.2021
- Set and achieved company defined sales goals.
- Grew sales and boosted profits, applying proactive management strategies and enhancing sales training.
- Informed customers of promotions to increase sales productivity and volume.
- Boosted sales performance by implementing effective team training and coaching strategies.
- Built strong team by recruiting and developing top sales talent.
Customer Service Representative
Eurobank
12.2017 - 09.2020
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Tracked customer service cases and updated service software with customer information.
Education
Bachelor of Science - Environmental Management And Natural Resources
Democritus University of Thrace
Thrace, Greece 04.2001 -
Skills
Attention to Detail
undefinedTimeline
Administrative Coordinator
PPC S.A
02.2022 - Current
Secretarial Assistant
Marina Moula Office - Administrative Services
08.2021 - 02.2022
Sales Team Leader
Delta Group
10.2020 - 04.2021
Customer Service Representative
Eurobank
12.2017 - 09.2020
Bachelor of Science - Environmental Management And Natural Resources
Democritus University of Thrace
04.2001 -
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