FOTEINI TALANTI
Customer Sales
Rafina
Summary
Proven Customer Service Cashier at Group of Companies Sklavenitis, excelled in maintaining high customer satisfaction and efficiently managing cash transactions. Demonstrated reliability and exceptional cash handling abilities, significantly reducing discrepancies. Skilled in customer complaint resolution, fostering loyalty through attentive service. Welcoming Customer Service Cashier adept at greeting customers, counting money, collecting payments, and handling customer complaints. Committed to ensuring each customer receives outstanding service by providing friendly and helpful support. Areas of expertise include cash handling and problem solving.
Overview
6
6
years of professional experience
4
4
Languages
Work History
Customer Service Cashier
Group of Companies Sklavenitis
08.2018 - Current
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
- Balanced cash registers accurately at the end of each shift, minimizing discrepancies and errors.
- Processed customer orders and accurately handled payment transactions.
- Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
- Met customer service goals and exceeded customer expectations.
- Counted money in drawers at beginning and end of each shift.
- Developed and managed relationships with customers to increase customer loyalty.
- Enhanced customer satisfaction by efficiently handling transactions and addressing inquiries.
- Managed cash register operations accurately, reducing the risk of shortages or overages in daily reconciliations.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
Bachelor - Foreign Languages And Literatures
UNIVERSITA' DEGLI STUDI DI ROMA LA SAPIENZA
ROME 04.2001 -
Skills
Customer Service
travelling
I like travelling because I want to meet new people,broaden my horizons, visit new places and get more experiences.
Timeline
Customer Service Cashier
Group of Companies Sklavenitis
08.2018 - Current
Bachelor - Foreign Languages And Literatures
UNIVERSITA' DEGLI STUDI DI ROMA LA SAPIENZA
04.2001 -
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