Summary
Overview
Work History
Education
Skills
Personal Information
Languages
Timeline
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FOTIADOU NATASA

FOTIADOU NATASA

ASSISTANT MANAGER
Athens

Summary

Dedicated with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills.

Overview

31
31
years of professional experience

Work History

Supervisor of Record Files

DEDDIE - ELECTRICITY DISTRIBUTION
04.2024 - 07.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
  • Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
  • Oversaw compliance with industry regulations and company policies, ensuring safe and legal operational environment.
  • Observed packing operations to verify conformance to specifications.
  • Helped meet changing demands by recommending improvements to business systems or procedures.

Personal Assistant

G. GIAKOUMATOS - DEPUTY MINISTER
04.2019 - 07.2019
  • Served as first point of contact for incoming visitors or phone calls, ensuring prompt responses or directing inquiries appropriately.
  • Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
  • Maintained appropriate filing of personal and professional documentation.
  • Aided executive in personal tasks such as scheduling appointments or running errands when needed.
  • Used discretion when handling confidential information.
  • Supported executive in achieving goals by proactively anticipating needs and addressing concerns promptly.
  • Contributed to strategic planning sessions, prepared comprehensive meeting minutes for future reference.

Personal Assistant to the President

ILIADIS ST. - BUILDING CONSTRUCTIONS COMPANY
1 2005 - 1 2011


  • Assisted in budget management, tracking expenses and providing reports to ensure financial goals were met.
  • Developed tailored correspondence on behalf of the President for different audiences including staff announcements, stakeholder communications, and public statements.
  • Enhanced communication between departments by organizing regular meetings and distributing meeting agendas beforehand.
  • Prepared detailed itineraries for international trips, ensuring seamless travel experiences that met security protocols while accommodating cultural considerations.
  • Contributed to successful events, overseeing logistics such as venue bookings, guest lists, catering arrangements, and promotional materials.
  • Overhauled outdated filing systems, making records retrieval more efficient while reducing time spent searching for necessary information.
  • Increased efficiency in the office by implementing new organizational systems for both digital and physical files.
  • Expedited daily decision-making processes by preparing comprehensive briefing materials for the President on a variety of subjects.
  • Supported effective collaboration within the team by maintaining an up-to-date contact database of internal staff and external partners.
  • Conducted thorough research on industry trends and competitor strategies, providing valuable insights to inform the President''s decision-making processes.
  • Liaised with stakeholders at all levels to facilitate strong working relationships between the President''s office and other departments or organizations.
  • Boosted team morale by organizing office activities and celebrations that fostered camaraderie among colleagues.
  • Handled high-pressure situations calmly, providing prompt solutions to urgent issues that arose during critical moments or events.
  • Facilitated smooth operations during executive meetings, recording minutes and tracking action items for timely followups.
  • Demonstrated adaptability by quickly learning new software and technologies, resulting in increased productivity and streamlined workflows.
  • Kept the President well-informed of pertinent news developments through daily media monitoring and summarization reports.
  • Managed confidential information with discretion, ensuring sensitive documents were securely stored and accessed only by authorized personnel.
  • Streamlined the President''s schedule by efficiently prioritizing appointments and coordinating travel arrangements.
  • Coordinated special projects as assigned by the President, managing deadlines effectively and ensuring timely completion.
  • Oversaw personal and professional calendars and coordinated appointments for future events.
  • Responded to emails and other correspondence to facilitate communication and enhance business processes.
  • Maintained appropriate filing of personal and professional documentation.
  • Displayed absolute discretion at handling confidential information.
  • Used discretion when handling confidential information.
  • Provided multifaceted services to career professionals by running errands, managing mail, scheduling appointments, and arranging transportation.
  • Kept detailed track of household and maintenance inventory and schedules.
  • Filed paperwork and organized computer-based information.
  • Updated and maintained confidential databases and records.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Answered high volume of phone calls and email inquiries.
  • Created and managed office systems to efficiently deal with documentation.
  • Worked with senior management to initiate new projects and assist in various processes.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Wrote reports, executive summaries and newsletters.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Volunteered to help with special projects of varying degrees of complexity.

Broker Assistant

ARISTON FINANCE - STOCK MARKET EXCHANGES
01.2005 - 01.2009
  • Facilitated seamless transition of accounts during broker changes by effectively coordinating with both internal teams and clients.
  • Leveraged knowledge of stock prices and trending changes to optimize collateral approaches.
  • Processed and verified all new account applications and documents.

Agent Supervisor

UNITY LTD Import & Commerce in "HAUTE COUTOURE" Garments & Accessories
01.2000 - 01.2003


  • Contributed valuable insights during strategic planning sessions aimed at maximizing company growth potential.
  • Assisted in supervision of Guest Service Agents as directed.
  • Adhered strictly to industry regulations and company policies, ensuring compliance among all agents under supervision.
  • Implemented new training programs for agent development, resulting in increased productivity and overall performance.
  • Improved customer satisfaction rates by effectively managing a team of agents and addressing client concerns promptly.
  • Increased efficiency within the department through the implementation of innovative workflow processes tailored specifically towards agent success.
  • Cultivated a positive work environment, fostering teamwork and promoting professional growth among agents.
  • Oversaw hiring process for new agents, including reviewing applications, conducting interviews, and making final selections based on skillset alignment with job requirements.
  • Worked closely with fellow team members to support on-time vessel departures.
  • Streamlined workflow processes, reducing response times and increasing customer satisfaction levels.
  • Consistently maintained exceptional levels of professionalism when interacting with clients or team members alike throughout daily operations.
  • Observed packing operations to verify conformance to specifications.
  • Frequently inspected production area to verify proper equipment operation.
  • Devised and implemented processes and procedures to streamline operations.
  • Evaluated staff performance and provided coaching to address inefficiencies.

Personal Assistant to the Office Manager

ING GROUP
01.1998 - 01.2000
  • Improved time management skills with efficient calendar management of appointments, deadlines, and reminders for the Office Manager.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Provided excellent problem-solving skills when facing unforeseen challenges or obstacles in completing assigned tasks.

Personal Assistant to the President

TIGER TOUR OPERATOR - OFFICES OF GENERAL TOURISM
01.1996 - 01.1998
  • Supervising office functions, Organizing and form business meetings, Compose and preparation of the social and business correspondence in Greek and English language
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
  • Wrote reports, executive summaries and newsletters.
  • Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
  • Created and managed office systems to efficiently deal with documentation.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.

Personal Assistant to the Office Manager

ING GROUP
01.1994 - 01.1996


  • Improved time management skills with efficient calendar management of appointments, deadlines, and reminders for the Office Manager.
  • Maintained a professional atmosphere in the office, handling confidential information discreetly and diplomatically.
  • Maintained an organized filing system, ensuring easy access to important documents and efficient record-keeping practices within the office.
  • Filed paperwork and organized computer-based information.

Manager

PALASA'S RESTAURANT
01.2003 - 01.2005
  • Supervising, Organizing

Education

-
04.2001 -

Skills

    Strong decision-making

    Discretion and Confidentiality

    Exceptional organization

    Time Management

    Strong Work Ethic

    Multitasking and Organization

    Attention to Detail

Personal Information

  • Nationality: Greek
  • Family Status: Married without children
  • Date of Birth: 22/05/1975


Languages

Greek
Native language
English
Advanced
C1
French
Elementary
A2
Chinese (Mandarin)
Beginner
A1

Timeline

Supervisor of Record Files

DEDDIE - ELECTRICITY DISTRIBUTION
04.2024 - 07.2024

Personal Assistant

G. GIAKOUMATOS - DEPUTY MINISTER
04.2019 - 07.2019

Broker Assistant

ARISTON FINANCE - STOCK MARKET EXCHANGES
01.2005 - 01.2009

Manager

PALASA'S RESTAURANT
01.2003 - 01.2005

-
04.2001 -

Agent Supervisor

UNITY LTD Import & Commerce in "HAUTE COUTOURE" Garments & Accessories
01.2000 - 01.2003

Personal Assistant to the Office Manager

ING GROUP
01.1998 - 01.2000

Personal Assistant to the President

TIGER TOUR OPERATOR - OFFICES OF GENERAL TOURISM
01.1996 - 01.1998

Personal Assistant to the Office Manager

ING GROUP
01.1994 - 01.1996

Personal Assistant to the President

ILIADIS ST. - BUILDING CONSTRUCTIONS COMPANY
1 2005 - 1 2011

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