Fotini Potouridou
Retail & Sales
Thessaloniki,Toumpa
Summary
Dynamic and customer-focused professional with experience at Bershka, adept in cash management and providing exceptional service. Excelled in maintaining optimal stock levels and managing financial transactions with high accuracy. Proven ability to enhance team efficiency and foster a welcoming environment, demonstrating effective team participation and sales expertise.
Overview
9
9
years of professional experience
Work History
Sales Assistant & Cashier
Bershka
11.2017 - Current
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Remained calm and poised in high-stress, dynamic environment to promote service to customers and staff.
- Processed transactions accurately while maintaining a high level of customer service.
- Fielded customer questions to share information about products, availability, and pricing.
Hostess
Veranda
10.2019 - 02.2021
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Supported servers with keeping dining area ready for every guest.
Cashier
Public
08.2016 - 10.2017
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Answered questions about store policies and addressed customer concerns.
- Restocked and organized merchandise in front lanes.
Education
Associate of Applied Science - Applied Informatic, Administration And Economic
T.E.I. of Ionian Islands
Lefkada, Greece 04.2001 -
Skills
Cash Management
Sales Experience
Financial Transaction Handling
Procedures Oversight
Fitting Room Organization
Effective Team Participation
Transaction Processing Skills
Product Returns Management
Customer service
Friendly and helpful
Timeline
Hostess
Veranda
10.2019 - 02.2021
Sales Assistant & Cashier
Bershka
11.2017 - Current
Cashier
Public
08.2016 - 10.2017
Associate of Applied Science - Applied Informatic, Administration And Economic
T.E.I. of Ionian Islands
04.2001 -
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