Fragkiskos Stachteas
Hr Specialist
Piraeus
Summary
Goal-oriented Human Resources Specialist, experience in training protocol development and policy implementation. Strong financial acumen with demonstrated success in budget development and adherence. Accomplished in analyzing company needs and developing long-term solutions to meet personnel objectives. Well-organized Human Resources professional bringing 10 years of superior performance in fast-paced HR environments. Communicative and decisive with focus on improving and retaining quality in HR administration, payroll and recruiting. Dynamic Assistant Manager of Human Resources bringing 9 years of experience providing guidance on human resources topics and challenges. Committed to supporting recruitment efforts with focus on engaging and retaining talented staff. Sophisticated in communicating and collaborating effectively by relying on excellent interpersonal skills, high-level emotional intelligence and solid expertise in employee relations. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
19
19
years of professional experience
5
5
years of post-secondary education
Work History
HR Specialist
KEN A.E
Aθήνα
03.2019 - 07.2021
- Reviewed existing policies and procedures to make recommendations for enhancing work productivity, recruitment, hiring processes and talent management.
- Conducted workplace compliance training to reduce liability risks and operate effectively.
- Contributed to annual performance appraisals by working with supervisors to achieve consistency and compliance with established procedures.
- Implemented quality control initiatives to reduce downtime and increase revenue.
- Oversaw and managed hiring process and assisted human resources.
- Conserved time and improved workflows by handling special projects and emergency solutions.
- Delivered consultative services and recruited qualified and diversified candidates for employment.
- Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
- Performed timely project management within budget constraints for issues regarding executive leadership.
- Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
- Fielded employee inquiries related to insurance, pension plan, vacation, sick leave and employee assistance.
- Maintained work structure by updating job requirements and job descriptions for positions.
- Advocated for staff members and counsel supervisors to identify and resolve conflicts.
- Improved customer service rankings by quickly resolving issues to improve overall satisfaction.
- Planned and managed recruitment activities for new hires using strategic personnel, staffing and position management practices.
- Completed projects on time and under budget while resolving complex issues for senior leaders.
HR Executive
CQS _PALADINO
Αθήνα
02.2016 - 02.2019
- Maintained documentation for facility compliance and employee health.
- Implemented behavioral performance management system to define expectations and identify areas for improvement.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Navigated federal, state and local employment laws and regulations and adjusted company practices and policies to confirm complete compliance.
- Spearheaded innovative recruitment practices and mobilized management in targeted hiring that matched company needs.
- Built human resource organization and aligned people and culture with corporate strategic priorities and operations.
- Tracked and reported on employee satisfaction metrics to identify trends and meet diverse business needs.
- Supervised details of personnel transfers and promotions.
- Maintained open-door policy to encourage employee communication and conflict resolution.
- Implemented formal performance management guidelines to reduce inconsistencies and increase productivity.
- Managed integration, configuration and administration of HR systems.
- Aligned departments with organizational processes, implementing HR directives accordingly.
- Designed and implemented employee engagement strategies to improve morale, retain talent and maintain business continuity.
- Drafted, edited and implemented safety protocols to reduce and mitigate workplace incidents.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
- Developed comprehensive interview guides to improve candidate quality and evaluate personal compatibility.
- Reviewed and responded to urgent HR-related escalations.
- Recruited and hired key leadership positions to strengthen management team.
- Maintained and developed job descriptions, onboarding handbooks and training programs.
- Selected insurance, disability and workers' compensation programs to meet employee needs.
- Made recommendations for corrective action in employees with performance issues.
- Provided guidance to district managers to implement strategies for short-and-long-term business needs.
HR Executive
On line sales
Αθήνα
01.2013 - 09.2016
- Maintained documentation for facility compliance and employee health.
- Implemented behavioral performance management system to define expectations and identify areas for improvement.
- Researched and analyzed human resources trends and best practices and drove corporate policy changes to optimize business performance.
- Provided guidance to district managers to implement strategies for short-and-long-term business needs.
- Made recommendations for corrective action in employees with performance issues.
- Facilitated new-hire onboarding processes, generating offer letters and processing background checks.
- Selected insurance, disability and workers' compensation programs to meet employee needs.
- Recruited and hired key leadership positions to strengthen management team.
- Maintained and developed job descriptions, onboarding handbooks and training programs.
- Reviewed and responded to urgent HR-related escalations.
- Developed comprehensive interview guides to improve candidate quality and evaluate personal compatibility.
- Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
- Drafted, edited and implemented safety protocols to reduce and mitigate workplace incidents.
- Designed and implemented employee engagement strategies to improve morale, retain talent and maintain business continuity.
Manager
Teleperfomannce Hellas
Αθήνα
02.2003 - 09.2012
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Maintained professional, organized and safe environment for employees and patrons.
- Performed statistical analyses to gather data for operational and forecast team needs.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Evaluated employees' strengths and assigned tasks based upon experience and training.
- Prepared annual budgets with controls to prevent overages.
- Developed and maintained relationships with customers and suppliers through account development.
- Recruited and hired top performers to add talent and value to department.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
- Monitored expenditures to mitigate risk of overages.
- Cross-trained existing employees to maximize team agility and performance.
- Onboarded new employees with training and new hire documentation.
- Accomplished multiple tasks within established timeframes.
- Reduced process bottlenecks by training and coaching employees on practices, procedures and performance strategies.
- Delivered feedback to decision-makers regarding employee performance and training needs.
- Evaluated suppliers to maintain cost controls and improve operations.
- Supervised labor costs and departmental expenses to remain in line with budget.
Education
Excellent - Business Administration And Management
09.2020 - 03.2022
No Degree - How To Manage A Campaign
04.2001 -
No Degree - Accounting And Business Management
04.2001 -
No Degree - Merchant Marine Science
04.2001 -
High School Diploma -
01.1992 - 07.1995
Skills
Customer service specialist
undefinedTimeline
ΙΕΚ ΞΥΝΗ - Excellent, Business Administration And Management
09.2020 - 03.2022
HR Specialist - KEN A.E
03.2019 - 07.2021
HR Executive - CQS _PALADINO
02.2016 - 02.2019
HR Executive - On line sales
01.2013 - 09.2016
Manager - Teleperfomannce Hellas
02.2003 - 09.2012
TP.GR - No Degree, How To Manage A Campaign
04.2001 -
TP.GR - No Degree, Accounting And Business Management
04.2001 -
ASDEN ASPROPYRGOU - No Degree, Merchant Marine Science
04.2001 -
1High General School of Athens - High School Diploma,
01.1992 - 07.1995
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