Gabriel Katsenos
Sales Representative
P. Faliro
Summary
Sales Representative with BFS Group, renowned for enhancing client satisfaction through tailored solutions and exceptional service. Proficient in CRM software and skilled in negotiation tactics, consistently achieving high customer satisfaction ratings. Adept at upselling and cross-selling, fostering strong relationships that drive sales growth and customer loyalty.
Overview
1
1
year of professional experience
1
1
Language
Work History
Sales Representative
BFS Group
Athens, Greece
09.2024 - Current
- Conducted product demonstrations to educate customers on features, benefits, and competitive advantages.
- Developed tailored solutions in response to unique customer needs, increasing overall satisfaction rates.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Utilized CRM software to manage client information, track leads, and monitor sales progress.
- Enhanced customer satisfaction by providing comprehensive product characteristics
- Negotiated favorable terms in contracts, ensuring both customer satisfaction and profitability.
- Fostered collaborative environment, sharing best practices among sales team.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Communicate with existing customers to expand sales opportunities.
Education
No Degree - Sports Management
University of Peloponese
Sparti, Greece 04.2001 -
Skills
Customer service
Sales development
Time management
Sales closing
Customer relationship building
Product and service knowledge
Interpersonal communication skills
Product and service sales
Negotiation tactics
Upselling and cross selling
CRM proficiency
Retention strategies
Regulatory compliance
Technical product knowledge
Timeline
Sales Representative
BFS Group
09.2024 - Current
No Degree - Sports Management
University of Peloponese
04.2001 -
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