Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
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Gabriela Moschovaki

Gabriela Moschovaki

Athens

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Sales Consultant

Nissan Halkias
05.2022 - Current
  • Boosted customer satisfaction by providing personalized consultations and tailored product recommendations.
  • Generated increased sales revenue through effective lead generation and follow-up efforts.
  • Provided timely support to various departments, ensuring smooth daily operations and increased productivity.

Head Waiter

Belle Amie
04.2019 - Current
  • Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
  • Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
  • Developed strong rapport with returning guests, leading to increased customer loyalty and positive reviews.
  • Successfully resolved customer complaints, ensuring satisfaction and maintaining a positive atmosphere.

Floor Manager

Jack Rabbit
02.2018 - 03.2019
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Enhanced team performance through regular training, mentoring, and constructive feedback.
  • Streamlined inventory management with accurate tracking and timely replenishment of stock.

Restaurant Shift Lead

Darling
04.2015 - 02.2018
  • Streamlined communication between kitchen and service staff for a smoother dining experience.
  • Managed inventory levels to reduce waste and optimize profits, conducting regular audits on stock levels.
  • Increased employee retention by implementing thorough training programs and providing ongoing support.
  • Improved scheduling efficiency by closely monitoring labor hours and making adjustments as needed.

Waitress

Riva
10.2014 - 03.2015
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

Waitress

Astrofeggia
04.2014 - 09.2014
  • Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

Waitress

Waikiki Coffee House
04.2012 - 04.2014
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.

Education

High School Diploma -

1st High School of Rentis Alexandros Papadiamantis
Nikaia - Agios Ioannis Rentis, Greece
06.2011

Skills

  • Sales Funnel Management
  • Industry Trends
  • Product and Service Knowledge
  • Customer service
  • Consultative Sales
  • Team collaboration
  • Relationship building

Certification

  • SVH Social Hygiene course, Utrecht-Netherlnds, 2018
  • Service Specialist, Athens-Greece, 2019
  • Blockchain Technology course, Athens-Greece, 2021
  • Driving licence B category

Languages

Greek
Native or Bilingual
English
Professional Working
Dutch
Elementary
Spanish
Elementary

Timeline

Sales Consultant

Nissan Halkias
05.2022 - Current

Head Waiter

Belle Amie
04.2019 - Current

Floor Manager

Jack Rabbit
02.2018 - 03.2019

Restaurant Shift Lead

Darling
04.2015 - 02.2018

Waitress

Riva
10.2014 - 03.2015

Waitress

Astrofeggia
04.2014 - 09.2014

Waitress

Waikiki Coffee House
04.2012 - 04.2014

High School Diploma -

1st High School of Rentis Alexandros Papadiamantis

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Gabriela Moschovaki