Gkarik Agkalarian
Menemeni,Thessaloniki
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Cashier/Barista
Cube Coffee
04.2022 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Restocked and organized merchandise in front lanes.
- Elevated coffee quality and consistency using precise measurements and techniques for every order.
Head Barista
Buckstap Coffee
12.2019 - 03.2022
- Trained new employees on cafe policies, beverage preparation, and customer service standards to maintain a high level of performance.
- Developed a loyal customer base by fostering strong relationships and consistently delivering high-quality beverages.
- Demonstrated strong leadership skills while overseeing all aspects of daily café operations as Head Barista.
- Cultivated a positive team atmosphere by setting clear expectations, recognizing achievements, and fostering open communication among staff.
Call Center Agent
Online Sales
09.2019 - 11.2019
- Enhanced call center efficiency by effectively managing high call volumes and multitasking in a fast-paced environment.
- Improved customer satisfaction ratings by efficiently addressing and resolving inquiries, complaints, and requests.
- Consistently met or exceeded performance targets through diligent attention to detail and strong communication skills.
- Demonstrated empathy and understanding when dealing with difficult situations, ultimately diffusing tension while finding satisfactory resolutions.
Education
High School Diploma -
Aristotle College of Thessaloniki
Thessaloniki, Greece06-2018
Bachelor of Science - Economics
Aristotle University of Thessaloniki
Thessaloniki03-2025
Skills
- Skilled Collaborator
- Rapid and Adaptive
- Effective Cross Functional Communicator
- Solutions Oriented Professional
- High Achiever
Affiliations
- Model United Nations(Project) 2014-2018
- Hellenic Society Protection of Nature(Volunteering) 2015
- Defending Children (Award) 2016 Greek National Commission of Unicef
Certification
- Microsoft Office Specialization Vellum Global Educational Services 2016
- Certificate of Proficiency in English IELTS British Council 2025 January
- Certificate of Proficiency in English University of Michigan 2017
Timeline
Cashier/Barista
Cube Coffee
04.2022 - Current
Head Barista
Buckstap Coffee
12.2019 - 03.2022
Call Center Agent
Online Sales
09.2019 - 11.2019
- Microsoft Office Specialization Vellum Global Educational Services 2016
- Certificate of Proficiency in English IELTS British Council 2025 January
- Certificate of Proficiency in English University of Michigan 2017
High School Diploma -
Aristotle College of Thessaloniki
Bachelor of Science - Economics
Aristotle University of Thessaloniki
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