George Deligiannis
IT Technician
Piraeus,Attica
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Confident Computer Technician with expertise in help desk environments, assisting both employees and customers with technical issues. Seeking to maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
IT Technician
C&A Stavros Kassidiaris
01.2021 - Current
- Improved network efficiency by optimizing configurations and implementing necessary updates.
- Reduced system downtime by proactively monitoring and addressing potential issues in a timely manner.
- Enhanced user experience with thorough troubleshooting and resolution of hardware and software problems.
- Streamlined IT support processes, resulting in increased productivity within the department.
- Implemented data backup strategies to ensure business continuity during unforeseen events or disasters.
- Developed and documented standard operating procedures for consistent IT service delivery across the organization.
- Increased cybersecurity measures by conducting regular vulnerability assessments and applying critical patches as needed.
- Managed inventory of hardware and software assets, ensuring proper allocation and maintenance throughout their lifecycle.
- Delivered end-user training on various IT tools and platforms, promoting self-sufficiency among staff members.
Programmer
Rendev
01.2018 - 02.2019
- Improved software functionality by identifying and addressing performance bottlenecks.
- Optimized code for maximum efficiency, reducing load times and improving user satisfaction.
- Maintained up-to-date documentation of project progress, ensuring clear communication among stakeholders at all stages of development.
- Troubleshot and resolved critical issues in a timely manner, minimizing downtime for endusers.
- Wrote highly maintainable, solid code for software system.
Education
Certificate of Automation Engineering, Programming - Automotive Engineering
IEK ALFA
Piraeus, GreeceSkills
- Debugging
- Help Desk Operations
- Technical Support
- User Training
- Network Security
- Network Maintenance
- Mobile Device Management
- Server maintenance
- VoIP Installation
- Project Coordination
- System optimization
- Software configuration
Accomplishments
- Collaborated with team of 2 in the development of creating and designing websites for my current working company and also personal customers.
Timeline
IT Technician
C&A Stavros Kassidiaris
01.2021 - Current
Programmer
Rendev
01.2018 - 02.2019
Certificate of Automation Engineering, Programming - Automotive Engineering
IEK ALFA
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