George Fragkoudakis
Athens,Attica
Overview
12
12
years of professional experience
Work History
General Manager, EMEA
Dialectica
Athens
01.2024 - 09.2024
- Managed the largest office, overseeing around 688 employees and approximately $12.6 million in revenue in EMEAA.
- Reported directly to COO.
- Focused on improvement in productivity, retention, and regional EBITDA.
- Responsible for people strategy, culture, and organizational structure for operations in Greece.
- Kicked off expansion in Thessaloniki.
- Led evaluations and conducted interviews for promotion applicants, ensuring fair and effective selection processes aligned with organizational goals.
Director, HR Business Partnering CST EMEA
Dialectica
Athens
02.2023 - 01.2024
- Led the strategic design, implementation, and communication of a new global career pathway, and incentive scheme.
- Developed HR systems and check-ins that provided leadership with insights on retention risks, leadership gaps, and supported key talent identification.
- Assisted in employee recruitment, hiring and interview processes.
- Prepared presentations to company executives regarding employee performance and retention trends.
- Monitored the development of staff through coaching and mentoring programs.
- Handled employee discipline and terminations.
Vice President Strategy Consulting EMEA
Dialectica
Athens
01.2019 - 02.2023
- First Vice President at Dialectica, leading a unit of approximately 70 employees, including associates, managers, and senior managers.
- Oversaw 14 key strategy consulting accounts, with approximately $10 to $12 million in annual revenues.
- Drove business development, stakeholder management, contract negotiations, and pricing strategies.
- Managed budget planning, forecasting, and delivery of 250+ monthly projects
- Part of the core team that developed the Client Service Team (CST) career pathway, incentive schemes, and promotion decisions for EMEA.
- Streamlined training by creating and implementing materials and methods that supported operations across EMEA.
- Led high-volume interviewing and hiring decisions to support unit growth.
- Part of the leadership team, reporting to the GM and C-level executives on performance against budgets and strategic initiatives.
Team Lead
Dialectica
Athens
08.2016 - 12.2018
- Led and expanded a team from 4 to a business unit of 17 that included managers and project managers.
- Managed operational performance against key KPIs, and was responsible for an account portfolio of approximately $2 million in annual revenues.
- Achieved successful business development for newly signed accounts, driving sustained growth in a competitive market.
- Was responsible for signing one of Dialectica's key accounts.
Research Analyst
Dialectica
Athens
08.2015 - 08.2016
- Oversaw complex projects, coordinating with clients and C-level executives to ensure timely deliverables.
- Conducted comprehensive industry research for commercial due diligence and strategy projects, delivering valuable expert insights for better decision-making.
- Delivered effective onboarding training for newcomers.
Project Coordinator
Mathaino
Athens
07.2012 - 07.2015
- Translation and creation of online educational videos in physics, cosmology and math
Volunteer
Khan Academy
Athens
07.2012 - 07.2015
- Translation and creation of online educational videos in physics, cosmology and math
Auditor
KPMG
Athens
07.2014 - 11.2014
- Financial and special clinical auditing of all invoicing submitted by the health service providers to EOPYY (National Organization for Provision of Health Services).
Education
Associate of Arts - Music
Musicians Institute -College of Contemporary Music
Hollywood, CA01-2012
Bachelor of Science - Physics
Aristotle University of Thessaloniki
Thessaloniki01-2009
Skills
- Sales
- Account management
- Organizational restructure and change
- People Strategy
- Change implementation
- Training and coaching
- Operations management
- Top talent recruiting, hiring, and retention
- P&L management
- Negotiation skills
- Vendor relationships
- Team training and development
- Operations Start-up
- Motivation
Languages
Greek
First Language
English
Proficient (C2)
C2
French
Elementary (A2)
A2
Affiliations
- Windsurfing
- Anything AI Related
- Books
- Guitar Playing
- Coding
References
References available upon request.
Timeline
General Manager, EMEA
Dialectica
01.2024 - 09.2024
Director, HR Business Partnering CST EMEA
Dialectica
02.2023 - 01.2024
Vice President Strategy Consulting EMEA
Dialectica
01.2019 - 02.2023
Team Lead
Dialectica
08.2016 - 12.2018
Research Analyst
Dialectica
08.2015 - 08.2016
Auditor
KPMG
07.2014 - 11.2014
Project Coordinator
Mathaino
07.2012 - 07.2015
Volunteer
Khan Academy
07.2012 - 07.2015
Associate of Arts - Music
Musicians Institute -College of Contemporary Music
Bachelor of Science - Physics
Aristotle University of Thessaloniki
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