Microsoft Office
George Manias
Entrepreneur - Finance
Athens
Summary
Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. Motivated business professional bringing 20 years of entrepreneurial experience. Dedicated and personable with extensive experience in managing administrative and sales operations and personnel. Well-versed in training, educating, motivating, and supporting staff members. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
27
27
years of professional experience
2
2
Certifications
2
2
Languages
Work History
Store Owner, General Manager
Gregorys
01.2011 - Current
- Conducted target market research to discover customer needs and analyze competitor trends.
- Consulted with customers to assess needs and propose optimal solutions.
- Studied market to determine optimal pricing of goods and capitalize on emerging opportunities.
- Provided financial management through preparation of bank deposits and settlement of sales, returns, and transaction reports.
- Trained and motivated employees to perform daily business functions.
- Put together realistic budgets based upon costs and fees for successfully operating business.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Reported issues to higher management with great detail.
- Recruited, hired, and trained initial personnel, working to establish key internal functions
- Assisted in recruiting, hiring and training of team members.
- Identified and qualified customer needs and negotiated and closed profitable projects with high success rate.
- Reduced operational risks while organizing data to forecast performance trends.
Entrepreneur, Playground
Kourtellis- Manias GP
11.2003 - 10.2010
Entrepreneur, Ski School Owner (season)
"Perfect Pass"
05.1999 - 10.2010
- Consulted with customers to assess needs and propose optimal solutions.
- Managed day-to-day business operations.
- Trained and motivated employees to perform daily business functions.
- Provided exceptional services which led to improved gross profit by year
Entrepreneur, Vending Machines
Coffematic
02.2001 - 11.2009
- Negotiated supplier contracts to secure competitive pricing for materials and services.
- Sourced initial funding to get business up and running while planning initial structure and making strategic first hires.
- Mapped income generating strategies to grow revenue.
Skipper
Greek Sails
03.1998 - 05.2000
- Interacted with team members, encouraging each to be outgoing and offer excellent service to customers.
- Kept guest areas clean, removing trash and dirty dishes.
- Prioritized safety procedures when operating vessels, controlling speed, berthing and unberthing, giving optimal protection to crew and equipment.
- Took responsibility for ship operations in cases of injury or illness.
- Directed ships' speeds using specialized knowledge of local winds, water depths and hazards.
Sales Clerk, Retail Shop (shoes)
Tsakiris Mallas
10.1996 - 12.1997
- Maintained customer satisfaction with quick and professional handling of product returns.
- Processed payments and returns with accuracy and efficiency.
- Scanned merchandise and bagged using appropriate strategies for different items.
- Assisted customers by finding items quickly to boost store satisfaction rates.
Education
BBA - Public Administration And Services
Panteion University
Athens , Greece10.2000
High School Diploma -
Lycée Leonin
Athens, Greece06.1996
Skills
Financial Planning
Software
Sap - Retail
Pos
Certification
Certified Security and Safety technician
Interests
Sailing
Water ski
Snowboard
Horse Riding
Football
Guitar
Timeline
Seminar on EFSA in the EU Food Safety System
01-2012
Certified Security and Safety technician
04-2011
Store Owner, General Manager
Gregorys
01.2011 - Current
Entrepreneur, Playground
Kourtellis- Manias GP
11.2003 - 10.2010
Entrepreneur, Vending Machines
Coffematic
02.2001 - 11.2009
Entrepreneur, Ski School Owner (season)
"Perfect Pass"
05.1999 - 10.2010
Skipper
Greek Sails
03.1998 - 05.2000
Sales Clerk, Retail Shop (shoes)
Tsakiris Mallas
10.1996 - 12.1997
BBA - Public Administration And Services
Panteion University
High School Diploma -
Lycée Leonin
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