George Tsalis
Restaurant Manager
Thessaloniki
Summary
Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development. Restaurant Manager with expertise in general operations management, special events, staff development and training, recruitment and vendor negotiations.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Bill and Coo Suites and Lounge, LHW
02.2024 - Current
- Overseeing all restaurant operations to ensure exceptional service and guest satisfaction
- Leading and training staff to maintain high standards of service and operational efficiency
- Developing and implementing menu strategies to enhance guest experience and maximize profitability
- Coordinating with the kitchen team to ensure seamless communication and service delivery
- Organizing special events and promotions to attract guests and enhance the restaurant's reputation.
Assistant Restaurant Manager
Lesante Cape Resort & Villas the Leading Hotels of The World
02.2023 - 10.2023
- Creating the service sequence for Fiore fine dining and communicating it to the team
- Conducting briefings before each operation to provide the necessary information for the upcoming evening
- Supervising the front of house (mis en place, service operation, service sections)
- Controlling income and expenses (profits, payroll, stock management) in cooperation with the F&B and restaurant manager
- Ensuring all goals are accomplished
- Organizing gastronomic events (Michelin-starred chefs from around the world, food and beverage award critics)
- Ensuring effective communication between the service and kitchen teams
- Ensuring the smooth and excellent operation of the Fiore fine dining restaurant.
Restaurant Head Waiter
The Romanos ,a Luxury Collection Costa Navarino by Marriott
03.2021 - 12.2022
- Make sure all colleagues are well trained for the operation Able to organize my section of service and provide smooth and excellent experience to guests in a restaurant which did 350-550 covers per day
- Perfecting seafood knowledge and serving techniques, along with good knowledge of wines pairing the specific food choices
- Ensuring guest satisfaction, always under the right guidance of the management team
- Banquet preparation and operation (900 guest dinners, professional meetings, etc
- Private dining preparation-operation.
A' Waiter
The Romanos ,a Luxury Collection Costa Navarino by Marriott
06.2017 - 10.2019
- Learning how to properly operate in a 5-star resort's Al a carte restaurant
- Providing optimal guest service and ensuring smooth section's operation
- Learning 3 different al a carte menus and provide help in other restaurant service teams
- Banquet operation-preparation.
Waiter
Ikos Olivia - Sani resorts
04.2016 - 06.2017
- Managed room service operations (answering calls, taking orders, delivering orders)
- Provided pool bar service, delivering smooth and requested service while upselling products.
Education
Study - Faculty of Economics And Management
T.E.I of Serres
Greece 04.2001 -
Skills
Customer Engagement
Staff Management
Microsoft Word - Excel
Team Building
Goal Setting
Problem Solving
Communicating
Leadership
Wine and beverage knowledge
Open Table- I-Host - Micros- Twinsoft (Working-Setting)
Excellent seafood knowledge
Websites
Personal Information
- Place of Birth: Serres
- Date of Birth: 03/28/93
- Gender: Άνδρας
- Nationality: Greek
- Driving License: A, B
- Marital Status: Single
Languages
Greek
Native language
Greek
Proficient
C2
English
Proficient
C2
Timeline
Restaurant Manager
Bill and Coo Suites and Lounge, LHW
02.2024 - Current
Assistant Restaurant Manager
Lesante Cape Resort & Villas the Leading Hotels of The World
02.2023 - 10.2023
Restaurant Head Waiter
The Romanos ,a Luxury Collection Costa Navarino by Marriott
03.2021 - 12.2022
A' Waiter
The Romanos ,a Luxury Collection Costa Navarino by Marriott
06.2017 - 10.2019
Waiter
Ikos Olivia - Sani resorts
04.2016 - 06.2017
Study - Faculty of Economics And Management
T.E.I of Serres
04.2001 -
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