Dynamic and assertive professional with over 20 years of effective experience in account management. Hired by companies to identify and develop qualified prospects, introduce legacy and new services to customers (IT Managers and Executives at major and large companies), and close sales by providing viable solutions. Suggest daily sales operations and new ways of working. Experience in training new team members.
Key Responsibilities:
Identify and engage new B2B prospects to promote cloud services and Power Platform-based digital process automation solutions, targeting medium to large enterprises. Manage and grow strategic, high-value accounts, ensuring continuous revenue growth and strengthening client relationships.
Manage and develop existing client accounts, uncovering upselling and cross-selling opportunities to increase account value and client retention.
Design and execute the sales growth strategy, aligning with marketing and technical teams to drive revenue and market penetration across targeted industries
Key Achievements:
Increased new client engagements by 60% within 12 months through structured outbound prospecting campaigns and targeted lead generation activities.
Expanded a strategic client account, leading to the signing of a new cloud services contract worth €40,000 in annual revenue.
Launched a focused go-to-market strategy for Power Platform solutions, successfully entering two new verticals (industry and logistics), contributing to a 25% lead-to-client conversion increase in 12 months.
Key Responsibilities:
Promote the Merchant Services portfolio of products and services
Manage and grow strategic high-value accounts, ensuring continuous revenue growth and strengthening client relationships.
Design and implement market penetration strategies in new markets and geographic regions
Collaborate with cross-functional teams (Product, Marketing, Operations) to successfully execute commercial projects.
Monitor KPIs, analyze performance, and implement corrective actions.
Key Achievements:
Production of new revenues ~114% during 3 years
Successfully penetrated new markets and geographic regions, acquiring 34 new clients and expanding the customer base by ~42,5%.
Exceeded sales quota 2 out of 3 years (98% in Year 1 and 111% in Year 2)
Sales retention > 95% on average per year
Managed strategic accounts with annual net revenue exceeding €200k, increasing Customer Lifetime Value and securing long-term partnerships.
Led cross-functional projects for the adoption of new payment solutions, generating €50K in additional revenue from new products and achieving +20% adoption of innovative services.
Indicative clientele: Village Cinemas, Greek Airplane Industry (EAB), AGROHELLAS AEBE, FOODLINK AEBE, ATHENS PLAZA HOTEL, ANEMOS AEBE, G4S GROUP, ELVAL COLOR (VIOCHALKO GROUP).
Key Responsibilities:
Managing a sales team and providing leadership, hiring, training, and coaching
Key Responsibilities:
Putting sales forecast and driving the sales strategy for the assigned B2B market.
Development and management a part of the G4S branch network.
Indicative clientele: MASOUTIS SUPERMARKET, IKEA, METRO SUPERMARKET, ECONOMY MARKET, BANK OF DRAMA, BANK OF THESSALY, PANCRETAN BANK, FAGE
Key Responsibilities:
Identify potential clients, and the decision makers within the client organization
Identify and engage qualified prospects using both phone and face meetings
Lead generation and the development of client accounts
Identify and open new business opportunities
Key Achievements:
Acquisition 6 new large customers in last 5 years that totaled over 440k in annual sales
Sales retention > 96% on average per year
85% clientele renewal rate, with an average renewal length of
20 months
Achieved sales goals 7 out of 10 years in a recovery economy
Overachieved sales quota 3 years
Indicative clientele: ΙΒΜ, OPAP, VIOCHALCO GROUP, ANT1 TV, ALPHA TV, STAR CHANNEL, REAL NEWS, ELPEDISON ENERGY, MYTILINEOS GROUP, ICAP GROUP, MEDIATEL, VILLAGE ROADSHOW GREECE, ODEON CINEMAS
Key Achievements:
Production of new revenues 110% during 3 years
Secured 45 new accounts by cold calling in 3 years, resulting
in a 20% increase in year over year revenue.
Exceeded sales quota (110 %+) 2 out of 3 years
Sales retention > 98% on average per year
Indicative clientele: Ant1, Veropoulos Group, Hellenic Football Federation, DIAGEO Hellas, HP Hellas, Cardiff Maritime, INTRACOM, INTRALOT.
AREAS OF EXPERTISES
Proactive campaigns
Cold calls
Market research
Managing blue chips clients
Growing accounts
Face to face meetings
Follow up customers
Processes & procedures
Customer interaction
B2B account management
Scope estimation
Guiding a team