Summary
Overview
Work History
Education
Skills
Aerial Hoop Trainee
Traveling
Timeline
Generic

Georgia Massia

Marine Sales Administrator`
Alimos

Summary

Dynamic Marine Sales Administrator, excelling in operational planning and problem-solving. Demonstrated success in enhancing customer satisfaction through effective communication and strategic negotiation. Skilled in Excel for managing sales records, while fostering teamwork to achieve seamless service delivery in fast-paced environments.

Overview

3
3
years of professional experience
3
3
Languages

Work History

Marine Sales Administrator

Oceantech Shipping Andn Trading Ltd
10.2024 - Current


  • Led successful missions by implementing strategic planning and effective teamwork.
  • Participation in sales meetings with potential customers
  • Extensive training in marine spares which helps in advising customers and making informed sales decisions.
  • Specialized training in negotiation tactics, handling price discussions and close deals effectively.
  • Skills in managing multiple tasks and addressing any challenges that may arise in a fast-paced sales environment.
  • Knowledge of Excel, Word, and Outlook, vital for managing sales records and generating reports

Check-in Agent

Athens International Airport
06.2024 - 10.2024
  • Managed challenging situations professionally, deescalating conflicts and finding appropriate resolutions.
  • Streamlined the check-in process for a smoother experience, managing passenger reservations with accuracy.
  • Collaborated with team members to maintain high-quality service standards during peak travel times.
  • Ensured accurate flight information was communicated to passengers, minimizing confusion and delays.
  • Facilitated smooth boarding processes by guiding passengers towards designated gates efficiently.
  • Processed payments securely for excess baggage fees or other charges as required by airline policies.

Customer Service

Formula 1
07.2023 - 07.2023


  • Collaborated with other areas to provide quality, seamless customer service.
  • Provided excellent customer service, addressing any concerns or inquiries promptly.
  • Provided assistance in a multilingual international environment

Barista

Inicio- Coffee, Gastro and Cocktails
07.2022 - 01.2023


  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Controlled line and crowd with quick, efficient service.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Operated espresso machines and commercial coffee brewers to create beverages.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.

Education

Bachelor - Maritime Studies

University of Piraeus
Piraeus, Greece
04.2001 -

Skills

Discipline and focus

Operational planning

Communication techniques

Teamwork and cooperation

Integrity and honesty

Problem-solving

Aerial Hoop Trainee

Trained in aerial acrobatics combined with developing strength, flexibility, experience in choreography and public performances

Traveling

An enthusiastic traveler with a deep passion for exploring new places and experiencing different cultures.

Timeline

Marine Sales Administrator

Oceantech Shipping Andn Trading Ltd
10.2024 - Current

Check-in Agent

Athens International Airport
06.2024 - 10.2024

Customer Service

Formula 1
07.2023 - 07.2023

Barista

Inicio- Coffee, Gastro and Cocktails
07.2022 - 01.2023

Bachelor - Maritime Studies

University of Piraeus
04.2001 -

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Georgia MassiaMarine Sales Administrator`