Georgia Massia
Marine Sales Administrator`
Alimos
Summary
Dynamic Marine Sales Administrator, excelling in operational planning and problem-solving. Demonstrated success in enhancing customer satisfaction through effective communication and strategic negotiation. Skilled in Excel for managing sales records, while fostering teamwork to achieve seamless service delivery in fast-paced environments.
Overview
3
3
years of professional experience
3
3
Languages
Work History
Marine Sales Administrator
Oceantech Shipping Andn Trading Ltd
10.2024 - Current
- Led successful missions by implementing strategic planning and effective teamwork.
- Participation in sales meetings with potential customers
- Extensive training in marine spares which helps in advising customers and making informed sales decisions.
- Specialized training in negotiation tactics, handling price discussions and close deals effectively.
- Skills in managing multiple tasks and addressing any challenges that may arise in a fast-paced sales environment.
- Knowledge of Excel, Word, and Outlook, vital for managing sales records and generating reports
Check-in Agent
Athens International Airport
06.2024 - 10.2024
- Managed challenging situations professionally, deescalating conflicts and finding appropriate resolutions.
- Streamlined the check-in process for a smoother experience, managing passenger reservations with accuracy.
- Collaborated with team members to maintain high-quality service standards during peak travel times.
- Ensured accurate flight information was communicated to passengers, minimizing confusion and delays.
- Facilitated smooth boarding processes by guiding passengers towards designated gates efficiently.
- Processed payments securely for excess baggage fees or other charges as required by airline policies.
Customer Service
Formula 1
07.2023 - 07.2023
- Collaborated with other areas to provide quality, seamless customer service.
- Provided excellent customer service, addressing any concerns or inquiries promptly.
- Provided assistance in a multilingual international environment
Barista
Inicio- Coffee, Gastro and Cocktails
07.2022 - 01.2023
- Maintained a clean and organized workspace for optimal productivity and safety.
- Controlled line and crowd with quick, efficient service.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Operated espresso machines and commercial coffee brewers to create beverages.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Education
Bachelor - Maritime Studies
University of Piraeus
Piraeus, Greece 04.2001 -
Skills
Discipline and focus
Operational planning
Communication techniques
Teamwork and cooperation
Integrity and honesty
Problem-solving
Aerial Hoop Trainee
Trained in aerial acrobatics combined with developing strength, flexibility, experience in choreography and public performances
Traveling
An enthusiastic traveler with a deep passion for exploring new places and experiencing different cultures.
Timeline
Marine Sales Administrator
Oceantech Shipping Andn Trading Ltd
10.2024 - Current
Check-in Agent
Athens International Airport
06.2024 - 10.2024
Customer Service
Formula 1
07.2023 - 07.2023
Barista
Inicio- Coffee, Gastro and Cocktails
07.2022 - 01.2023
Bachelor - Maritime Studies
University of Piraeus
04.2001 -
Similar Profiles
Nassim Jacques FAISALNassim Jacques FAISAL
Overhead Accounting Supervisor at TotalEnergies Trading & ShippingOverhead Accounting Supervisor at TotalEnergies Trading & Shipping
YASSIN ADHAM SALEMYASSIN ADHAM SALEM
Intern at EGYPTIAN EXPRESS SHIPPING AND TRADINGIntern at EGYPTIAN EXPRESS SHIPPING AND TRADING
Vazha GvarjaladzeVazha Gvarjaladze
Founder at Polaris Shipping & Trading LimitedFounder at Polaris Shipping & Trading Limited