Summary
Overview
Work History
Education
Skills
Timeline
Generic

GEORGIA VEROUCHI

EXECUTIVE ASSISTANT
Athens

Summary

Driven and resourceful administrative professional with 6 + years of experience assisting with work of high-achieving executives. Track record supporting professional needs with well-organized precision. Successfully manages high-volume workloads in rapidly changing environments. Resourceful and experienced worker offering expertise in customer service, travel coordination and file management. Detail-oriented team player with strong organizational skills. Handles multiple projects simultaneously with a high degree of accuracy.

Overview

21
21
years of professional experience

Work History

Executive Assistant

VASTMAR SHIPPING & TRADING
01.2022 - Current
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Screened personal and business calls and directed to appropriate party.
  • Took notes and dictation at meetings.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Facilitated training and onboarding for incoming office staff.
  • Answered high volume of phone calls and email inquiries.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Updated and maintained confidential databases and records.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Managed mail and both incoming and outgoing correspondence.
  • Organized and coordinated conferences and monthly meetings.
  • Coordinated events and worked on ad hoc projects.

Executive Assistant

NEON ENERGY
01.2011 - 11.2014
  • Developed and maintained automated alert systems for important deadlines.
  • Streamlined operations and prioritized tasks, allowing senior staff to increase productivity.
  • Provided professional administrative support during board meetings, including agenda preparation and minute-taking duties.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Supported business and hospitality needs of corporate partners and staff during meetings and company events.
  • Upheld strict timetables by maintaining accurate, balanced calendars.
  • Filed paperwork and organized computer-based information.
  • Answered high volume of phone calls and email inquiries.
  • Supported executives in decision-making processes by conducting research and presenting findings in clear formats.
  • Handled confidential and sensitive information with discretion and tact.
  • Served as a liaison between departments to facilitate effective communication throughout the company.

Customer Service Department in Banking Products

Piraeus Bank
09.2005 - 05.2008
  • Persuaded customers to sign up for customer loyalty program to generate additional company revenue.
  • Organized and balanced multiple priorities within fast-paced environment.
  • Collaborated cross-functionally to develop innovative strategies for continuous improvement of service quality.
  • Asked open-ended questions and researched issues in system to resolve various customer billing errors.
  • Developed and implemented customer service policies and procedures.
  • Improved customer satisfaction by efficiently resolving inquiries and complaints in a timely manner.
  • Described product and service details to customers to provide information on benefits and advantages.

Department Personnel Services

Regional Administration Of Attica And Islands
01.2003 - 10.2004
  • Facilitated communication between employees and management, addressing concerns promptly to maintain a positive work environment.
  • Collaborated with managers to identify and address employee relations issues.
  • Assisted with writing job postings and job descriptions for boards.
  • Developed and monitored employee recognition programs.

Education

Bachelor of Science - Political Sciences And Public Administration

Law School of Athens
Athens Greece
04.2001 -

High School Diploma -

High School
Karystos Evia Greece
04.2001 -

Skills

  • Social Perception
  • Accounting
  • Correspondence and Memo drafting
  • Report Analysis
  • Materials Organization
  • Project Management
  • Meeting planning
  • Administrative Policies
  • Strong Problem Solver

Timeline

Executive Assistant

VASTMAR SHIPPING & TRADING
01.2022 - Current

Executive Assistant

NEON ENERGY
01.2011 - 11.2014

Customer Service Department in Banking Products

Piraeus Bank
09.2005 - 05.2008

Department Personnel Services

Regional Administration Of Attica And Islands
01.2003 - 10.2004

Bachelor of Science - Political Sciences And Public Administration

Law School of Athens
04.2001 -

High School Diploma -

High School
04.2001 -

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GEORGIA VEROUCHIEXECUTIVE ASSISTANT