Georgios Aggelopoulos
33 Years Old
Piraeus
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Customer Support Agent
Webhelp Greece
10.2023 - 07.2024
- Provided timely assistance to customers via phone, email, and live chat channels, ensuring a high level of professionalism at all times.
- Managed a high volume of inbound calls while maintaining excellent call quality standards and adhering to established procedures.
Private English Lessons
Freelancer
06.2021 - 08.2022
- Followed different methods of teaching, always depending on the students' level which varied from beginner to advanced.
Customer Support Agent
Teleperformance Greece
08.2017 - 02.2020
- Listened to customers' questions and concerns to provide answers or responses.
- Provided excellent customer service by efficiently resolving issues and responding to inquiries.
- Built strong relationships with field operations team to support business development opportunities and improve service.
Private English Lessons
Freelancer
05.2015 - 06.2017
- Patiently guided individuals of all ages through the learning of the English language.
Translator and Interpreter
Igoumenitsa Port Authority S.A.
04.2012 - 11.2014
- Replicated flow, style and overall meaning of original texts.
- Translated documents for research departments, supporting data collection and reporting.
Education
High School Diploma -
Syros High School
04.2001 -
Department of Applied Foreign Languages
University of Ioannina
Skills
Customer support
Translation and interpretation
Proficient with Microsoft Office
Familiarity with SDL Trados Studio
Languages
English (C2 Proficiency)
Italian (B2)
Greek (Native)
Additional Information
Military Service Fulfilled
Timeline
Customer Support Agent
Webhelp Greece
10.2023 - 07.2024
Private English Lessons
Freelancer
06.2021 - 08.2022
Customer Support Agent
Teleperformance Greece
08.2017 - 02.2020
Private English Lessons
Freelancer
05.2015 - 06.2017
Translator and Interpreter
Igoumenitsa Port Authority S.A.
04.2012 - 11.2014
High School Diploma -
Syros High School
04.2001 -
Department of Applied Foreign Languages
University of Ioannina
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