GEORGIOS KLOUKINAS
BARISTA - COCKTAIL SPECIALIST
Athens,I
Summary
Professional and hardworking bartender with extensive knowledge of spirits and engages customers one-on-one. Highly trained barista with a positive review in every position that has been worked. Friendly, open and committed to building customer base by providing positive service experience.
Overview
5
5
years of professional experience
2
2
Languages
Work History
Barista - Service - Cashier
The Last Don
09.2019 - 02.2021
- Increased repeat business by providing exceptional customer service and building rapport with patrons.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Controlled line and crowd with quick, efficient service.
Barista - Bartender
Theta Athens
02.2021 - 03.2022
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Adhered to strict food hygiene regulations, minimizing risk of contamination or illness among customers.
Bartender
Old School
04.2022 - 11.2022
- Participated in promotional events, representing the establishment positively while showcasing signature cocktails.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Implemented cost-saving measures such as portion control guidelines, reducing overall expenses without sacrificing quality.
Barista - Bartender - Service
NAVAL
11.2022 - 12.2023
- Showcased versatility by assisting in other areas of the café as needed, including food preparation or table service when required.
- Handled customer complaints professionally, resolving issues promptly to ensure satisfaction and foster loyalty.
- Kept up-to-date with industry trends, incorporating new ideas into drink preparation and presentation.
- Implemented sustainable practices such as waste reduction initiatives, contributing to the cafe''s environmental responsibility goals.
Bartender
23Cafe
01.2024 - Current
- Assisted with inventorying beverage stock and bar supplies.
- Regularly cleaned and sanitized bar area, beer lockers, refrigeration and storage areas.
- Cultivated strong relationships with repeat customers, engaging in friendly conversation and memorizing drink orders to promote loyalty.
- Mixed unique and interesting cocktails for customers, including bar specials.
Bartender - Barista
Beach Bar Maistros
04.2022 - Current
- Supported special events through attentive service, adapting quickly to varying needs of guests or clients.
- Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
- Streamlined inventory management, accurately tracking stock levels to minimize waste and control costs.
- Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
Education
No Degree - Bartender Training Course
Dimitris Papaioannou
04.2001 -
Refrigerant -
Manpower Employment Organization (MEO)
Athens 04.2001 -
High School Diploma -
Sivitanidios Professional High School
Athens, Greece 04.2001 -
Skills
Timeline
Bartender
23Cafe
01.2024 - Current
Barista - Bartender - Service
NAVAL
11.2022 - 12.2023
Bartender
Old School
04.2022 - 11.2022
Bartender - Barista
Beach Bar Maistros
04.2022 - Current
Barista - Bartender
Theta Athens
02.2021 - 03.2022
Barista - Service - Cashier
The Last Don
09.2019 - 02.2021
No Degree - Bartender Training Course
Dimitris Papaioannou
04.2001 -
Refrigerant -
Manpower Employment Organization (MEO)
04.2001 -
High School Diploma -
Sivitanidios Professional High School
04.2001 -
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