Spending quality time with my family
Georgios Kyriazis
ICT Supervisor
Magoula,Athens
Summary
Professional with significant expertise in team leadership and operational management. Proven track record in driving team collaboration and delivering impactful results. Skilled in conflict resolution, process optimization, and strategic planning, with flexible approach to evolving business needs. Known for reliability, strong communication, and fostering productive work environment.
Overview
20
20
years of professional experience
5
5
Certifications
2
2
Languages
Work History
ICT Supervisor
SYSTEMATICS SA
Agia Paraskevi, Attica
01.2015 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Identified operational inefficiencies and implemented corrective measures to increase effectiveness.
- Led successful project completions under tight deadlines, coordinating effectively across multiple teams.
- Mentored junior staff members in their career development, sharing knowledge from years of experience in the field.
IT Infrastructure Administrator
E.P.A. Attikis SA
07.2012 - 01.2015
- Provided technical assistance to end-users, troubleshooting connectivity issues, and resolving service requests efficiently.
- Designed scalable solutions to support organizational growth while minimizing disruptions during expansion efforts.
- Optimized server performance with regular maintenance and timely upgrades.
- Led migration projects from legacy systems to modern platforms without compromising data integrity or availability.
- Improved network efficiency by implementing and managing infrastructure systems.
- Collaborated with cross-functional teams to develop and implement IT strategies aligned with organizational goals.
- Maintained up-to-date documentation of network topology, equipment inventory, and configurations.
- Assisted in budget planning for IT infrastructure projects, optimizing resource allocation and costeffectiveness.
- Implemented virtualization technologies to improve resource utilization and reduce operating costs.
- Responded to and remedied critical issues that could not be addressed by technicians.
- Installed and managed VPNs, firewalls and anti-malware solutions.
Senior System Administrator
OMEGA International Trasport SA
Aspropyrgos, Attica
11.2007 - 01.2012
- Collaborated with cross-functional teams to design and deploy customized IT solutions, meeting specific organizational needs.
- Completed reports detailing network and systems performance and downtime issues.
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Simplified troubleshooting processes by creating detailed documentation for system configurations, procedures, and best practices.
- Enabled smooth transitions during hardware and software upgrades, minimizing disruptions to end users.
- Worked with users to determine areas of technology in need of improved usability.
- Collaborated with IT team to develop and implement comprehensive disaster recovery plans, ensuring minimal data loss during critical incidents.
- Improved security measures by conducting vulnerability assessments and applying necessary patches.
- Diagnosed and resolved complex technical issues through in-depth analysis, facilitating uninterrupted business operations.
System Administrator
SATO Group of Companies SA
Maroussi, Attica
05.2005 - 11.2007
- Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
- Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.
- Worked with users to determine areas of technology in need of improved usability.
- Managed onboarding and offboarding of employees.
- Completed reports detailing network and systems performance and downtime issues.
- Achieved notable improvement in network stability by regularly updating system software and applying patches.
- Monitored networks and network devices to resolve technical problems quickly.
- Installed and configured network printers and other peripheral devices.
- Resolved issues and escalated problems with knowledgeable support and quality service.
- Diagnosed and executed resolution for network and server issues.
- Planned and implemented upgrades to system hardware and software.
Education
MBA - Business Administration
University Of Patras
Patra 03.2025 -
Master of Science - Cyber Security
Coventry University
09.2024 - Current
Bachelor of Science - Computer Science
Portsmouth University
PORTSMOUTH 04.2001 -
Skills
- Staff management
Operations management
Process improvement
Strategic planning
Decision-making
Employee motivation
Training and mentoring
Staff management
Operations management
Process improvement
Strategic planning
Inventory control
Staff discipline
Goal oriented
Staff development
Analytical thinking
Complex Problem-solving
Processes and procedures
Certification
MCSA: Windows Server 2012
Interests
Kick Boxing
Volunteering
Watching movies
Civil Protection volunteer
As a Civil Protection volunteer to the Volunteer Group S.E.P.P.M.E "PATERAS", I am dedicated to assisting my community during emergencies and disasters.
My role involves various activities, such as:
Forest Fire Response
Fire Prevention Education: I participate in community outreach programs to educate residents about fire safety, prevention strategies, and the importance of creating defensible space around properties.
Fire Monitoring: During high-risk periods, I assist in monitoring local areas for signs of wildfires, reporting any suspicious activities or smoke to authorities.
Evacuation Support: In the event of a forest fire, I help coordinate evacuation efforts, ensuring that residents are informed and safely relocated to designated areas.
First Aid Assistance
First Aid Training: I undergo regular training to stay updated on first aid techniques and emergency medical response protocols.
On-Site Support: During emergencies, I provide first aid to individuals, including treating smoke inhalation, minor injuries, and emotional support to those in distress.
Social Actions
Community Support Initiatives: I engage in social actions aimed at supporting affected families, such as organizing food and supply .
Volunteer Coordination: I assist in mobilizing other volunteers for community clean-up efforts and recovery projects following a fire event, ensuring that affected areas are restored effectively.
Volunteering in Civil Protection not only allows me to give back to my community but also enhances my skills in crisis management, teamwork, and leadership. It is a fulfilling experience that reinforces the importance of preparedness and community solidarity.
Timeline
MBA - Business Administration
University Of Patras
03.2025 -
Master of Science - Cyber Security
Coventry University
09.2024 - Current
Watchguard MFA Technical
04-2023
VMware VCP 6.5 Data Center Virtualization
05-2018
Barracuda Certified Engineer
09-2016
Barracuda Web Application Firewall Certified Engineer
09-2016
MCSA: Windows Server 2012
06-2016
ICT Supervisor
SYSTEMATICS SA
01.2015 - Current
IT Infrastructure Administrator
E.P.A. Attikis SA
07.2012 - 01.2015
Senior System Administrator
OMEGA International Trasport SA
11.2007 - 01.2012
System Administrator
SATO Group of Companies SA
05.2005 - 11.2007
Bachelor of Science - Computer Science
Portsmouth University
04.2001 -
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