Georgios Mouzakis
Maritime Business Graduate
Keratsini
Summary
Enthusiastic and detail-oriented Shipping Operations Assistant with 6 months of internship experience in logistics and supply chain management. Skilled in coordinating shipping activities and supporting operational processes while ensuring compliance with industry regulations. Proficient in utilizing MS Office for operational reporting and data analysis. Strong communication and problem-solving abilities contribute to a collaborative and efficient work environment. Committed to enhancing operational efficiency and delivering exceptional service in the shipping industry.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
Work History
Shipping Operations Assistant
Costamare Inc.
10.2021 - 4 2022
- Being prepared to handle emergencies, such as accidents, natural disasters, or security threats, and implementing crisis management plans.
- Assisted in the development of standard operating procedures to maintain consistency and accuracy across all tasks.
- Understanding budgeting, financial planning, and cost control in the context of shipping operations.
- Knowledge of international trade laws, regulations, and compliance requirements is essential for smooth cross-border transactions.
- Optimizing and managing the entire supply chain, including transportation, storage, and distribution, to ensure timely and cost-effective delivery of goods.
- Supported daily operations by organizing office spaces and coordinating workflows to ensure maximum functionality and ease of use.
- Prepared operational performance reports and provided administrative support, with accurate document preparation and data entry, to assist management.
Retail Sales Associate
Motokinisi
03.2024 - 08.2024
- Greeted customers and assisted with product questions, selections, purchases, and reward program enrollment.
- Handled returns, exchanges, and customer concerns professionally, adhering to company policies while resolving issues.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Maintained a clean, organized store and enhanced visual merchandising displays, improving the overall shopping experience and attracting more customers.
- Used in-store system to locate inventory and place special orders for customers.
- Utilized product knowledge to make recommendations, tailoring suggestions to customer needs.
Receptionist
Rapsody Tattoo
07.2022 - 10.2022
- Greeting Clients: Warmly greet walk-in customers and scheduled clients, ensuring a welcoming and professional environment.
- Appointment Scheduling: Manage bookings, reschedule appointments, and maintain an accurate calendar for tattoo artists and piercers.
- Managing Payments: Handle cash, credit, and digital payments, and provide receipts. Process deposits for appointments and ensure all transactions are properly recorded.
- Inventory Management: Track inventory of shop supplies like inks, needles, aftercare products, and other materials, placing orders when necessary.
- Artist Support: Help tattoo artists by organizing supplies, maintaining a clean work area, and assisting with customer coordination.
- Resolved customer problems and complaints.
Head Waiter
El Paradiso Cocktail Bar
05.2018 - 09.2021
- Greeted new customers, discussed specials, and took drink orders.
- Enhanced customer dining experience by providing exceptional service and anticipating guest needs.
- Increased overall restaurant efficiency by effectively managing and delegating tasks to the wait staff.
- Managed food resources, memorized orders, and coordinated customer service.
- Trained staff members on use of POS system.
- Supervised server staff and simultaneously served personal section of tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Folded napkins and prepared silverware sets to provide adequate supply for host station.
- Increased sales significantly by upselling higher-end products to customers.
Education
Bachelor of Science - Maritime Studies
Solent University
Southampton, England 04.2018 - 01.2022
Skills
Logistics Coordination Ability to oversee and coordinate transportation, warehousing, and distribution processes to ensure smooth operations
Regulatory Compliance Knowledge of international shipping regulations, customs procedures, and legal requirements to ensure compliance
Data Analysis and Reporting Proficiency in analyzing shipping data, tracking performance metrics, and generating reports to inform decision-making
Inventory and Fleet Management Monitoring and managing the availability of shipping resources, including vehicles, containers, and storage facilities
Crisis and Contingency Planning Ability to develop contingency plans for unexpected disruptions, such as delays, port congestion, or equipment failure
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) for efficient document creation, data analysis, and presentations
Professional and Friendly , maintain a professional yet approachable attitude, fostering positive interactions with clients and colleagues
Languages
English
Greek
Projects
Maritime Cybersecurity Assessment, Evaluate and enhance the cybersecurity measures in place for maritime communication and navigation systems., Conducted vulnerability assessments, implemented security protocols, and tested against potential cyber threats., Cybersecurity, Risk assessment, Knowledge of maritime communication systems
Timeline
Retail Sales Associate
Motokinisi
03.2024 - 08.2024
Receptionist
Rapsody Tattoo
07.2022 - 10.2022
Shipping Operations Assistant
Costamare Inc.
10.2021 - 4 2022
Head Waiter
El Paradiso Cocktail Bar
05.2018 - 09.2021
Bachelor of Science - Maritime Studies
Solent University
04.2018 - 01.2022