Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Georgios Pagiatakis

Georgios Pagiatakis

Athens,I

Summary

Versatile professional with a unique background combining expertise in Electronic Engineering, Cafe Management, and Wholesale Management.

Transitioning into Cafe Management from the technical field, I successfully leveraged my leadership and customer service skills to drive operational excellence, enhance the customer experience, and optimize staff performance.

I further excelled in Wholesale Management, expanding market presence and fostering key relationships in diverse industries.


Known for my adaptability and my organizational skills, willing to take on added responsibilities and to meet team goals. I am poised to bring a diverse skill set to a dynamic role that integrates technical proficiency, hospitality management, and wholesale expertise.




Overview

15
15
years of professional experience

Work History

Co-Owner & Coffee Manager

OBA G.P / Café - Bistro
09.2021 - 06.2023
  • Managed the personnel and their duties.
  • Oversee daily preparations, ensuring efficient and smooth workflows.
  • Monitor inventory levels, order supplies, and manage vendor relationships to maintain optimal stock levels and product quality.
  • Ensure exceptional customer service by setting and maintaining high standards for staff interactions with customers.
  • Implement initiatives to enhance the overall customer experience.
  • Stay informed about industry trends, competitors, and market conditions to make informed business decisions.
  • Monitor and manage financial performance, including budgeting, forecasting, and expense control.
  • Analyze sales data and implement strategies to optimize revenue and profitability.
  • Maintain the highest standards for coffee quality, brewing methods, and product presentation.


IT Technician

H. Kracht’s Erben AG, Hotel Baur Au Lac
09.2018 - 02.2021
  • Provide technical support to hotel guests and staff for all IT-related issues, including hardware, software, network, and connectivity problems.
  • Perform routine maintenance and updates on computer systems, servers, and network infrastructure.
  • Conduct regular checks to ensure the security and integrity of the hotel's IT systems.
  • Install, configure, and maintain computer hardware, software, and peripherals.
  • Set up and support audio-visual equipment for events and conferences.
  • Monitor and manage the hotel's network infrastructure, ensuring reliable and high-speed connectivity.
  • Collaborate with third-party vendors for internet services and troubleshoot connectivity issues.
  • Conduct regular backups and ensure data recovery plans are in place.
  • Maintain an updated inventory of IT equipment and supplies.
  • Collaborate with other departments to understand their IT needs and implement solutions accordingly.
  • Work closely with the management team to recommend improvements and upgrades to the hotel's IT infrastructure.

Co-Owner, Retail Manager

Handmed S.A.
01.2017 - 08.2018
  • Develop strategies to expand the company's presence in the medical apparel retail market.
  • Identify and pursue new business opportunities, partnerships, and distribution channels within the healthcare sector.
  • Build and maintain strong relationships with retail clients.
  • Collaborate with clients to understand their unique needs and ensure customer satisfaction.
  • Set and achieve sales targets.
  • Analyze market trends, competitor activities, and customer feedback to refine sales strategies.
  • Oversee order processing, shipment coordination, and inventory management to ensure timely and accurate delivery of products.
  • Analyze sales data and market trends to provide accurate sales forecasts.
  • Generate regular reports, highlighting key performance indicators and areas for improvement.

Wholesale Manager

Philcon S.A. (Sebago)
03.2011 - 12.2016
  • Increased wholesale revenue by implementing strategic sales techniques and cultivating strong customer relationships.
  • Expanded client base, resulting in a more diverse portfolio of customers.
  • Collaborate with clients to understand their needs and preferences, ensuring high levels of customer satisfaction.
  • Achieve company's sales targets, contributing to overall revenue growth for the shoe division.
  • Analyze market trends, competitor activities, and consumer behavior to refine sales strategies.
  • Stay informed about the latest shoe fashion trends, materials, and technologies.
  • Provide training and support to wholesale clients, ensuring a deep understanding of our product line.
  • Collaborate with internal teams to address any logistical or supply chain challenges.
  • Attend industry trade shows, events, and exhibitions to showcase the company's shoe offerings.
  • Generate regular reports for management, highlighting key performance indicators and areas for improvement.

Electronic Engineering Technician

Home Security Systems S.A.
06.2008 - 02.2011
  • Assemble and test electronic components, circuit boards, and systems used in home security devices.
  • Conduct functional tests to ensure the proper operation and reliability of electronic systems.
  • Diagnose and troubleshoot issues in electronic systems and devices.
  • Perform repairs and replacements of faulty components to ensure the functionality and performance of home security products.
  • Collaborate with the engineering team to identify and address any quality-related issues.
  • Ensure that all testing equipment and tools are properly maintained and calibrated.

Education

Bachelor of Engineering - Electronic Engineering

Technological Educational Institute of Lamia
Lamia, Greece
10.2011

Skills

  • System Installation
  • System Troubleshooting
  • Systems Management
  • Component Replacement
  • Equipment Maintenance
  • Extensive Organizational Skills
  • Problem solving
  • Brand management
  • Customer Retention
  • Small Business Operations
  • Works Well Under Pressure
  • Customer Interaction

Languages

Greek
Native language
English
Advanced
C1
German
Beginner
A1

Timeline

Co-Owner & Coffee Manager

OBA G.P / Café - Bistro
09.2021 - 06.2023

IT Technician

H. Kracht’s Erben AG, Hotel Baur Au Lac
09.2018 - 02.2021

Co-Owner, Retail Manager

Handmed S.A.
01.2017 - 08.2018

Wholesale Manager

Philcon S.A. (Sebago)
03.2011 - 12.2016

Electronic Engineering Technician

Home Security Systems S.A.
06.2008 - 02.2011

Bachelor of Engineering - Electronic Engineering

Technological Educational Institute of Lamia

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Georgios Pagiatakis