MIcrosoft Office
Giannis Antonopoulos
Marketing/Communications Specialist
Summary
Dedicated Communications professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Experienced Client Service Director with over 15 years of experience in Health. Excellent reputation for resolving problems and improving customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
4
4
years of post-secondary education
2
2
Languages
Work History
Health Communications/ Medical Marketing Manager
Alpha Public Relations & Integrated Marketing SA
Athens
01.2009 - Current
- Worked flexible hours across night, weekend and holiday shifts.
- Worked within applicable standards, policies and regulatory guidelines to promote safe working environment.
- Used coordination and planning skills to achieve results according to schedule.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Resolved problems, improved operations and provided exceptional service.
- Developed team communications and information for meetings.
- Managed team of employees, overseeing hiring, training and professional growth of employees.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Led projects and analyzed data to identify opportunities for improvement.
- Developed and implemented performance improvement strategies and plans to promote continuous improvement.
Communications Officer
Alpha Communications
Athens
09.2002 - 12.2008
- Managed service projects from start to finish by finding partners, making detailed plans and executive projects.
- Cultivated productive relationships with major businesses, securing profitable partnerships.
- Improved team efficiency via training in sales, marketing and promotions.
- Multitasked effectively by speaking to callers and simultaneously typing information into system to maintain optimal performance levels.
- Managed communications with external and internal stakeholders across entire incident lifecycle.
- Created unified messaging of public relations efforts in conjunction with advertising campaigns by working closely with marketing peers.
Education
Bachelor of Science - Social Policy And Social Sciences
Panteion University of Social & Political Sciences
Athens 09.2001 - 09.2005
Skills
Marketing Communications
Software
Survey monkey & mailchimp
Timeline
Health Communications/ Medical Marketing Manager
Alpha Public Relations & Integrated Marketing SA
01.2009 - Current
Communications Officer
Alpha Communications
09.2002 - 12.2008
Bachelor of Science - Social Policy And Social Sciences
Panteion University of Social & Political Sciences
09.2001 - 09.2005
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