Giannis Chrysovergis
Rhodes
Summary
Passionate and Enthusiastic team leader and food server.
Customer focused with over 5 years of the dining experience and strong knowledge and interests in food and beverages. Establishes rapport with guests by providing exceptional hospitality to meet the highest standards.
Overview
3
3
years of professional experience
Work History
Assistant Service Manager
The Costa Lindia Blue Star
08.2023 - 11.2023
- Met with customers to discuss service needs and offer available solutions.
- Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
- Analyzed service reports to identify areas of improvement.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Top 5 Hotel of Rhodes on Holiday Check and Gold Award Winner
Food and Beverage Assistant Manager
Atlantica Mikri Poli
05.2023 - 08.2023
- Trained food and beverage service personnel, confirming staff to provide recommendations and answer questions.
- Resolved customer complaints involving food or beverage quality and service.
- Verified staff compliance with accepted food and drink safety regulations, suggesting remedial training where necessary.
- Maintained highest standards for beverage quality and service.
- Coordinated daily and nightly shift safety and sanitation procedures for bar areas and entire restaurant.
- Developed relationships with suppliers and vendors leading to special volume pricing discounts and availability.
- Oversaw food preparation and monitored safety protocols.
- HACCP , ISO , Travel Life Award Succeeded
- Blue Flag Coast preparations and award Succeeded
Chef De Rang & Barkeeper
Kinderhotel Kröller
12.2022 - 05.2023
- Delivered food to table using serving trays and refilled water glasses with pitchers.
- Greeted guests and led each party to specific table.
- Maintained well-organized mise en place to keep work consistent.
- Monitored conditions of wine cellar, keeping all bottles stored at appropriate temperature.
- Determined customer preferences to suggest appropriate cocktails and Wines to increase sales.
- Wine Server
- Kept bar presentable and well-stocked to meet customer needs.
- Prepared custom drink orders by accurately measuring and mixing house ingredients.
Head Waiter
Kapari Fish & Sea
06.2022 - 11.2022
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
- Greeted new customers, discussed specials, and took drink orders.
- Wine Server
- Fish Serving Specialist (Decoupage)
- Pasta Serving Specialist
F&B Assistant & A La Carte Restaurant Manager
Labranda Kiotari Miraluna Resort
05.2022 - 11.2022
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Correctly calculated inventory and ordered appropriate supplies.
- Oversaw food preparation and monitored safety protocols.
- Wine Serving
- Closed out cash register and prepared cashier report at close of business.
- HACCP , Travel Life Award succeeded.
Chef De Rang
Kinderhotel Kröller
12.2021 - 04.2022
- Greeted guests and led each party to specific table within 30-40 seat in my area.
- Maintained well-organized mise en place to keep work consistent.
- Interacted with guests to obtain feedback on product quality and service levels.
- Responded to dietary concerns and food allergies, creating dishes to meet customer needs and palates.
- Determined customer preferences to suggest appropriate cocktails and wines to increase sales.
Captain & A La Carte Restaurant Manager
Labranda Blue Bay Resort
05.2021 - 11.2021
- Promoted positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
- Led and directed team members on effective methods, operations, and procedures.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within hotel.
- Monitored inventory of supplies and purchased orders to maintain adequate stock levels.
- Promoted special wine menu for holidays to complement chef's dinner specialties.
Education
MBA - Hospitality Administration And Management
University of The Aegean
Chios, GreeceSkills
- Time Management
- Team Leadership
- Customer Service
- Operation Monitoring
- Supervisory Skills
- Goal Setting
Hobbies
Football , Movies and Exploring the world
Languages
Greek
Native language
English
Advanced
C1
German
Upper intermediate
B2
Date of Birth
26/03/1997
Timeline
Assistant Service Manager
The Costa Lindia Blue Star
08.2023 - 11.2023
Food and Beverage Assistant Manager
Atlantica Mikri Poli
05.2023 - 08.2023
Chef De Rang & Barkeeper
Kinderhotel Kröller
12.2022 - 05.2023
Head Waiter
Kapari Fish & Sea
06.2022 - 11.2022
F&B Assistant & A La Carte Restaurant Manager
Labranda Kiotari Miraluna Resort
05.2022 - 11.2022
Chef De Rang
Kinderhotel Kröller
12.2021 - 04.2022
Captain & A La Carte Restaurant Manager
Labranda Blue Bay Resort
05.2021 - 11.2021
MBA - Hospitality Administration And Management
University of The Aegean
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