Summary
Overview
Work History
Education
Skills
Languages
Certification
Interests
Timeline
Generic

Giannis Giannatsis

HR And Payroll Consultant
Athens

Summary

Dynamic HR and Payroll Consultant with a proven track record at Softone Technologies, enhancing organizational efficiency and client satisfaction. Expert in payroll and CRM software and auditing, coupled with exceptional customer service skills. Achieved significant improvements in project delivery and sales process streamlining, demonstrating strong problem-solving and interpersonal abilities.

Overview

5
5
years of professional experience
2
2
Certifications

Work History

Store Manager

Prince Oliver
12.2019 - 12.2021
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Assisted with hiring, training and mentoring new staff members.
  • Completed point of sale opening and closing procedures.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

HR and Payroll Consultant

Softone Technologies
10.2022 - Current
  • Provided exceptional customer service by addressing client inquiries promptly and effectively resolving issues.
  • Educated employees on various aspects of payroll including deductions, overtime calculations, and tax implications.
  • Maintained strict confidentiality when handling sensitive employee information, protecting privacy rights at all times.
  • Advised senior leadership on strategies for improving overall efficiency within the organization''s HRM function.
  • Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
  • Collaborated with marketing to create impactful promotional materials for increased brand awareness.
  • Utilized CRM software to manage client information, track leads, and monitor sales progress.
  • Streamlined sales process, reducing time from lead to close.
  • Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
  • Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.

Education

Diploma - Human Resources Management

University Of Minnesota
Minnesota
04.2001 -

Bachelor of Science - Philosophy

University of Patras
Patras, Greece
04.2001 -

High School Diploma -

Ionideios
Athens, Greece
04.2001 -

Skills

    Payroll Software Expertise

    Payroll Auditing

    Customer Service

    Product Sales

    Teamwork and Collaboration

    Listening Skills

    Problem-Solving

    Relationship Building

    Promotional support

    Strategy implementation

    Interpersonal abilities

    Cross-selling tactics

    Training and mentoring

Languages

Greek
Native language
English
Proficient
C2
French
Advanced
C1

Certification

HRM

Interests

Side working area as a professional singer

Timeline

PAYROLL

12-2023

HRM

10-2023

HR and Payroll Consultant

Softone Technologies
10.2022 - Current

Store Manager

Prince Oliver
12.2019 - 12.2021

Diploma - Human Resources Management

University Of Minnesota
04.2001 -

Bachelor of Science - Philosophy

University of Patras
04.2001 -

High School Diploma -

Ionideios
04.2001 -

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Giannis GiannatsisHR And Payroll Consultant