Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic
GIANNIS  GIOVANIS

GIANNIS GIOVANIS

Operation Coordinator
Nea Peramos,A1

Summary

Dynamic Operations Coordinator with a proven track record at Spanopoulos Group, enhancing customer satisfaction and boosting productivity through effective project management and training initiatives. Skilled in logistics coordination and compliance, I excel in fostering strong client relationships and implementing strategic solutions to optimize operations.

Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

7
7
years of professional experience
1
1
Certification
1
1
Language

Work History

Operations Coordinator

Spanopoulos Group
07.2022 - Current
  • Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
  • Improved employee performance by implementing training programs and conducting regular performance reviews.
  • Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
  • Collaborated with area managers to evaluate needs and optimize operational plans.
  • Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
  • Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
  • Boosted productivity by establishing effective communication channels between departments.
  • Implemented troubleshooting, root cause analysis and issue resolution.
  • Negotiated contracts with vendors, securing competitive pricing for goods and services.
  • Reported issues to higher management with great detail.
  • Participated in regular training sessions to further enhance industry knowledge and stay abreast of emerging trends affecting bunker trading operations.
  • Coordinated with shipping agents to ensure smooth vessel movements during bunkering operations, minimizing delays or disruptions to schedules.
  • Built a strong network within the bunker trading community through active participation in industry events and conferences.
  • Streamlined communication between suppliers, clients, and internal teams for seamless transaction execution.

Production Manager

Kolios S.A
05.2018 - 07.2021
  • Resolved issues quickly to maintain productivity goals.
  • Managed internal operational standards and productivity targets.
  • Standardized production procedures, job roles, and quality assurance guidelines.
  • Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.

Education

Associate of Science - Finance And Business Administration

SUNY (State University of New York)
Athens
04.2001 -

High School Diploma -

High School Diploma
Nea Peramos, Greece
04.2001 -

Certificate of Competency in English -

Michigan Lower Test
04.2001 -

Skills

Project scheduling

Certification

PORT STATE CONTROL

Timeline

PORT STATE CONTROL

03-2025

Operations Coordinator

Spanopoulos Group
07.2022 - Current

Production Manager

Kolios S.A
05.2018 - 07.2021

Associate of Science - Finance And Business Administration

SUNY (State University of New York)
04.2001 -

High School Diploma -

High School Diploma
04.2001 -

Certificate of Competency in English -

Michigan Lower Test
04.2001 -
GIANNIS GIOVANIS Operation Coordinator