GIANNIS GIOVANIS
Operation Coordinator
Nea Peramos,A1
Summary
Dynamic Operations Coordinator with a proven track record at Spanopoulos Group, enhancing customer satisfaction and boosting productivity through effective project management and training initiatives. Skilled in logistics coordination and compliance, I excel in fostering strong client relationships and implementing strategic solutions to optimize operations.
Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.
Overview
7
7
years of professional experience
1
1
Certification
1
1
Language
Work History
Operations Coordinator
Spanopoulos Group
07.2022 - Current
- Enhanced customer satisfaction by resolving issues in a timely manner and providing exceptional support.
- Improved employee performance by implementing training programs and conducting regular performance reviews.
- Coordinated logistics activities including transportation arrangements, warehousing solutions, customs clearance documentation.
- Collaborated with area managers to evaluate needs and optimize operational plans.
- Developed strong relationships with clients, maintaining open lines of communication to promote loyalty and retention.
- Ensured compliance with industry regulations, keeping accurate records and managing audits as required.
- Boosted productivity by establishing effective communication channels between departments.
- Implemented troubleshooting, root cause analysis and issue resolution.
- Negotiated contracts with vendors, securing competitive pricing for goods and services.
- Reported issues to higher management with great detail.
- Participated in regular training sessions to further enhance industry knowledge and stay abreast of emerging trends affecting bunker trading operations.
- Coordinated with shipping agents to ensure smooth vessel movements during bunkering operations, minimizing delays or disruptions to schedules.
- Built a strong network within the bunker trading community through active participation in industry events and conferences.
- Streamlined communication between suppliers, clients, and internal teams for seamless transaction execution.
Production Manager
Kolios S.A
05.2018 - 07.2021
- Resolved issues quickly to maintain productivity goals.
- Managed internal operational standards and productivity targets.
- Standardized production procedures, job roles, and quality assurance guidelines.
- Increased overall productivity by identifying bottlenecks in the production process and proposing effective solutions.
Education
Associate of Science - Finance And Business Administration
SUNY (State University of New York)
Athens 04.2001 -
High School Diploma -
High School Diploma
Nea Peramos, Greece 04.2001 -
Certificate of Competency in English -
Michigan Lower Test
04.2001 -
Skills
Project scheduling
Scheduling management
Payroll administration
Training management
Supply ordering
Forecasting
Risk management
Project management
Operations management
Production
Certification
PORT STATE CONTROL
Timeline
PORT STATE CONTROL
03-2025
Operations Coordinator
Spanopoulos Group
07.2022 - Current
Production Manager
Kolios S.A
05.2018 - 07.2021
Associate of Science - Finance And Business Administration
SUNY (State University of New York)
04.2001 -
High School Diploma -
High School Diploma
04.2001 -
Certificate of Competency in English -
Michigan Lower Test
04.2001 -