Giannis Vlasiou

• Strategic Vision : Orchestrated development and execution of robust business development strategies for card acquiring, ensuring seamless alignment with the company's overarching strategic goals, achieving a 10% month-to-month growth.
• Market Expansion : Spearheaded initiatives to identify and capitalize on new market opportunities, significantly expanding the company's footprint and market share in the card acquiring sector.
• Partnership Development : Forged and sustained high-value strategic partnerships with International Card Schemes, Payment Processors, Alternative Payment Method Providers, Enterprise Merchants, and Technology Providers, driving substantial business growth.
• Client Acquisition : Led dynamic efforts to secure new high-profile clients, including major merchants and corporate accounts, leveraging established strategic partnerships.
• Revenue Optimization : Crafted and managed innovative initiatives to boost transaction volumes and revenue streams from both existing and new merchant/client bases.
• Innovative Solutions : Pioneered the development and rollout of cutting-edge card acquiring features and services, including the successful launch of Apple Tap to Pay on iPhone across the UK, FR, NL, IT & DE, meeting evolving customer and merchant demands.
• Product Enhancement : Collaborated closely with product development teams to refine and enhance existing products and services, ensuring they remain at the forefront of competitiveness and client appeal.
• Technology Integration : Directed the integration of advanced technologies and digital solutions to optimize card acquiring acceptance rates and elevate the customer experience.
• Leadership Excellence : Cultivated and led a high-performing strategic and business development team, fostering a culture of excellence, accountability, and continuous improvement.
• Performance Management : Established clear performance goals, diligently monitored team progress, and implemented effective corrective measures to consistently exceed targets.
• Cross-Functional Collaboration : Partnered effectively with internal departments such as Marketing, IT, and Operations to ensure flawless execution of comprehensive business development strategies.
• Market Insights : Conducted thorough market research to derive insights into industry trends, competitive dynamics, and customer needs, guiding strategic decision-making.
• Data-Driven Decisions : Leveraged advanced data analytics to assess market potential, identify growth opportunities, and inform strategic business decisions.
• Competitive Analysis : Continuously monitored competitor activities and devised strategic initiatives to maintain and enhance the company's competitive edge in the card acquiring market.

• Strategic Integrations : Successfully orchestrated and managed seamless integrations with major Card Schemes, including Mastercard, Visa, Amex, Diners, JCB, UPI, Bancontact, Cartes Bancaires, MultiBanco, and Bancomat.
• Comprehensive Payment Solutions : Spearheaded the integration of diverse Gateway and Alternative Payment Methods, including SatisPay, Klarna, Blik, PayPal, Alipay+, PPRO, WooCommerce, Apple Pay, Google Pay, and Samsung Pay, expanding the company's payment capabilities.
• Optimized Resource Management : Ensured strict adherence to best practices in resource allocation, program benefits quantification, return on investment, and break-even analysis, maximizing project efficiency and financial performance.
• Effective Stakeholder Communication : Maintained direct, proactive communication with Card Schemes for requirements gathering, integration process initiation, weekly status updates, and technical discussions, ensuring alignment and transparency. Managed 12 Card Schemes simultaneously.
• Risk Mitigation and Resolution : Identified and proactively mitigated risks associated with integration projects, collaborating closely with Operations and Risk Management teams to ensure swift and effective resolution of all issues.

• Rapid Advancement : Earned a promotion to Project Manager in recognition of exceptional performance and leadership skills.
• Strategic Business Requirements : Expertly developed comprehensive business requirements specifications to guide project scope and objectives.
• Meticulous Project Planning : Led meticulous project planning and risk assessment to ensure timely and successful project delivery.
• Seamless Project Initiation : Initiated and structured project setups within the company, laying a solid foundation for project success.
• Resource Optimization : Skillfully managed overall project progress and resource utilization to achieve maximum efficiency and productivity.
• Change Management Excellence : Ensured all changes adhered to the established Change Management Procedure, maintaining project integrity and consistency.
• Effective Interdepartmental Communication : Facilitated clear and effective communication between department managers to ensure cohesive project execution and stakeholder alignment.

• Collaborative Consultation: Partnered with colleagues and clients to develop and refine innovative payment software solutions, ensuring alignment with evolving business needs and technological advancements.
• Expert Troubleshooting: Diagnosed, observed, tested, and swiftly resolved software and system faults, maintaining optimal functionality and minimizing downtime.
• Comprehensive Documentation: Collaborated with a technical author to produce clear and user-friendly documentation, enhancing user experience and accessibility.
• Technology Integration: Evaluated and implemented strategies to seamlessly incorporate both existing and emerging technologies, driving continuous improvement and efficiency.
• Custom System Development: Engineered robust systems in response to detailed technical specifications provided by the project coordinator, delivering tailored solutions that met project objectives.

• Dynamic Web Development: Engineered interactive web pages that seamlessly integrated with databases such as Microsoft Access and MySQL, enhancing user engagement and data accessibility.
• IT Database Management: Proactively updated and maintained the IT database, ensuring data integrity and optimal system performance.
• Collaborative Project Implementation: Partnered with the project team to share insights and contribute to the successful implementation of various projects, fostering a collaborative and innovative work environment.
• Innovative Table Structure Design: Designed and optimized table structures for diverse projects, ensuring efficient data organization and retrieval, which enhanced overall project efficiency and performance.

4o