willing to discover and accept new ideas and put them into practice
good listener and learner
able to communicate with a group and on an individual level
organized and dependable candidate successful at managing multiple priorities with a positive attitude, willingness to take on added responsibilities to meet team goals
interested in Call Operators position and wish to work from home
Overview
15
15
years of professional experience
Work History
Sales Assistant
H&M Hennes & Mauritz
11.2007 - 02.2016
providing excellent customer service on a consistent basis
managed customer's enquiries face -face and telephonically
trained new hires on company policies, procedures, sales tactics helping them integrate seamlessly into the team.
answered customer questions about products and services, helped locate merchandise, and promoted key items.
Travel Agent Assistant
TRAVEL BUDGET
03.2007 - 10.2007
arranging travels for vacation clients
being able to sell products and services
working with "Open Seas " and " Amadeus " programs
using language skills in german, russian, english, greek and lithuanian
German Language Teacher
Secondary School Of Ylakiai
07.2002 - 08.2005
imparting knowledge to the students
communicating and organizing
demonstrated respect, friendliness and willingness to help wherever needed.
critical thinking, being patient and creative
sourced optimal curricula and developed lesson plans to fully cover target material for each
Interpreter / German- Lithuanian
Butinge Oil Terminal
05.2001 - 09.2001
turning the message from lithuanian to german and round
communicating
good listener
maintained message content, tone, and emotion as closely as possible
worked being student on summer season
Education
Greek Language Certificate - Greek Language
National And Kapodistrian University of Athens
Athens, Greece
04.2007
German Teacher's Degree - German Language / Like Second Language
Pedagogical College of Klaipeda
Klaipeda / Lithuania
06.2001
Maturity Certificate -
Secondary School of P. Zadeikis
Skuodas / Lithuania
06.1998
Skills
processing payments
product demonstrating
client services
relationship building
language pedagogy
calendar management
cultural awareness
credit and debt card processing
brand and product knowledge
Languages
Lithuanian
Native language
German
Advanced
C1
Greek
Advanced
C1
English
Upper intermediate
B2
Russian
Intermediate
B1
Timeline
Sales Assistant
H&M Hennes & Mauritz
11.2007 - 02.2016
Travel Agent Assistant
TRAVEL BUDGET
03.2007 - 10.2007
German Language Teacher
Secondary School Of Ylakiai
07.2002 - 08.2005
Interpreter / German- Lithuanian
Butinge Oil Terminal
05.2001 - 09.2001
Greek Language Certificate - Greek Language
National And Kapodistrian University of Athens
German Teacher's Degree - German Language / Like Second Language