GIOANA KAPOUTSI
Economics Student
Athens
Summary
.
Overview
2
2
years of professional experience
30
30
years of post-secondary education
2
2
Languages
Work History
Employee
Scissors and Razors
2023.09 - Current
- Oversaw maintenance and repair of logistics equipment.
- Responded to customer requests for products and services.
- Designed successful contests and giveaways, increasing overall audience engagement and reach.
Call Center
PIZZA FAN
2023.06 - 2023.09
- Enhanced call center quality by implementing effective monitoring processes and coaching techniques.
- Managed high-volume call center, maintaining professionalism and exceptional quality of support.
- Resolved customer complaints with empathy and respect.
Education
Bachelor of Science - Economics
University of Piraeus
Piraeus, Greece 2022.09 - 2026.09
ECPE -
Michigan Proficiency
2001.04 - 2024.12
High School Diploma -
High School
Messolonghi, Greece 2019.09 - 2022.06
Skills
Friendly, positive attitude
Teamwork and collaboration
Geospatial analysis software: GeoDa
Data analysis: SPSS
Microsoft office
Timeline
Employee
Scissors and Razors
2023.09 - Current
Call Center
PIZZA FAN
2023.06 - 2023.09
Bachelor of Science - Economics
University of Piraeus
2022.09 - 2026.09
High School Diploma -
High School
2019.09 - 2022.06
ECPE -
Michigan Proficiency
2001.04 - 2024.12