GIOANA KAPOUTSI
Economics Student
Athens
Summary
.
Overview
2
2
years of professional experience
30
30
years of post-secondary education
2
2
Languages
Work History
Employee
Scissors and Razors
09.2023 - Current
- Oversaw maintenance and repair of logistics equipment.
- Responded to customer requests for products and services.
- Designed successful contests and giveaways, increasing overall audience engagement and reach.
Call Center
PIZZA FAN
06.2023 - 09.2023
- Enhanced call center quality by implementing effective monitoring processes and coaching techniques.
- Managed high-volume call center, maintaining professionalism and exceptional quality of support.
- Resolved customer complaints with empathy and respect.
Education
Bachelor of Science - Economics
University of Piraeus
Piraeus, Greece 09.2022 - 09.2026
ECPE -
Michigan Proficiency
04.2001 - 12.2024
High School Diploma -
High School
Messolonghi, Greece 09.2019 - 06.2022
Skills
Friendly, positive attitude
Teamwork and collaboration
Geospatial analysis software: GeoDa
Data analysis: SPSS
Microsoft office
Timeline
Employee
Scissors and Razors
09.2023 - Current
Call Center
PIZZA FAN
06.2023 - 09.2023
Bachelor of Science - Economics
University of Piraeus
09.2022 - 09.2026
High School Diploma -
High School
09.2019 - 06.2022
ECPE -
Michigan Proficiency
04.2001 - 12.2024