Giorgos Kotrotsios
Athens
Summary
Dynamic and detail-oriented Public Sector Consultant with experience in project management, web development, and business consulting. Adept at utilizing IoT and cloud technologies to implement smart city solutions, optimizing business processes, and providing effective support services. Possess strong analytical skills and a proven track record in delivering successful projects in the public sector.
Overview
2
2
years of professional experience
Work History
Digital Transformation Consultant
Lever Development Consultants
05.2023 - Current
- Managed and coordinated various public sector projects focusing on digital transformations and smart cities initiatives.
- Conducted research and provided strategic advice to improve public service delivery.
- Facilitated stakeholder communications and negotiations.
- Supervised a team of 20 members on implementing innovative technological solutions (smart cities).
- Utilized IoT and cloud technologies.
Public Sector Web Development Consultant
Alfaware A.E
02.2023 - 04.2023
- Assisted in the research and planning of strategic public sector projects.
- Designed and managed CRM Help Desk systems for public assistance programs (powerpass/fuelpass).
- Analyzed data and produced actionable insights to enhance public service efficiency.
- Updated and maintained the company website and managed social media content.
- Contributed to the development of public sector policy recommendations.
Help Desk Associate
Reposition Strategy Consultants
05.2022 - 11.2022
- Streamlined help desk processes for quicker response times to support requests.
- Served as a reliable point of contact for end-users, addressing concerns with empathy and professionalism.
- Improved customer satisfaction by efficiently diagnosing and resolving technical issues.
Education
Master of Science - Public Law & Public Policy
National Kapodistrian University of Athens
Athens/Greece07.2023
Bachelor of Science - Political Science And Government
Aristotle University of Thessaloniki
Thessaloniki11.2020
High School Diploma -
9o High School of Kardamitsia
Ioannina, Greece01.2016
Skills
- Microsoft Office
- SPSS
- MapInfo
- Outlook
- Softone
Languages
Αγγλικά
Γερμανικά
Volunteerwork
Παροχή εθελοντικής εργασίας στο Ευρωπαϊκό Ινστιτούτο Τοπικής Αυτοδιοίκησης
Volunteerprojects
- Μια αγκαλιά για την πόλη μας
- Παμβώτις: Μια λίμνη ως κόρην οφθαλμού
Militaryservice
Εκπλήρωση Στρατιωτικών Υποχρεώσεων (09/11/20 – 09/08/21)
Personal Information
- Date of Birth: 01/02/98
- Driving License: Κάτοχος διπλώματος Β` κατηγορίας
Timeline
Digital Transformation Consultant
Lever Development Consultants
05.2023 - Current
Public Sector Web Development Consultant
Alfaware A.E
02.2023 - 04.2023
Help Desk Associate
Reposition Strategy Consultants
05.2022 - 11.2022
Master of Science - Public Law & Public Policy
National Kapodistrian University of Athens
Bachelor of Science - Political Science And Government
Aristotle University of Thessaloniki
High School Diploma -
9o High School of Kardamitsia
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