Gkresia Iliokaftou
Hospitality Coordinator
Ampelokipoi ,Athens
Summary
Highly organized and detail-oriented professional passionate about executing exceptional events that achieve established goals. Experience with planning, budgeting and coordinating wide variety of both small-scale and large-scale events. Strong communicator and negotiator able to foster relationships with vendors and loyal customers.
Overview
10
10
years of professional experience
Work History
Events Hospitality Coordinator
High Priority Promotions
03.2024 - Current
- Managed concerts project timelines for successful completion, ensuring were met deadlines.
- Collaborated with events department heads to develop strategic plans aligning with overall company objectives, fostering a unified approach toward events succesful implimentation.
- Coordinated cross-functional teams to execute successful events within tight deadlines.
- Enhanced artists and production crew satisfaction by planning and executing memorable special events.
- Staffed events by maintaining roster of available personnel and reliable service providers.
- Supported marketing initiatives by creating engaging promotional content highlighting past successes and upcoming events.
Events Manager
Teras Athens
03.2023 - 03.2024
- Managed administrative logistics of events planning, event booking, and event promotions.
- Hired and cross-trained staff members for various event-specific functions and assessed employees' understanding of associated processes and procedures.
- Ensured smooth event transition with thorough pre-event walkthroughs and detailed day-of coordination efforts.
- Assisted in warehouse organization, streamlining the loading process for faster dispatch times.
- Created memorable experiences for guests through immersive entertainment options at various events.
- Developed strong working relationships with regular clients, fostering loyalty and repeat business through personalized service.
Production Coordinator
We Are Bright Production
01.2023 - 02.2023
- Coordinated with clients (cooks) for their involvement and participation at the Chocolate Festival.
- Coordinated with production team to support productivity targets and deadline management.
- Ensure the smooth operation of the live cooking process throughout the event.
- Monitored and tracked progress of all production tasks for on-time delivery.
- Reviewed in-house stock to determine materials availability for production jobs.
- Liaised with the production manager, suppliers, and vendors to support production needs and hire staff for the festival.
DJ
Luben TV- Epic parties, Bluebird Bar, Glug Glug, EKEI, Kosmos Cocktail Bar, Boogie Bar, Les Amis Biggie bar, Private/ Corporate Events
1 2014 - Current
- Improved event atmosphere by curating tailored song selection for a diverse range of clients and venues.
- Monitored crowd reactions adjusting setlists accordingly for an engaging experience tailored towards audience preferences.
Front House Manager
Kora Bakery-Athens
01.2020 - 01.2023
- Performed cash handling activities and secured nightly bank deposits.
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Developed and maintained relationships with vendors and other business partners to establish trust and build rapport.
- Resolved guests complaints while maintaining positive customer environment.
- Coordinated with suppliers to establish timely delivery of food and beverage items.
- Addressed guest concerns and resolved all issues to guests' satisfaction.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Conducted regular training sessions on new menu items and service techniques, keeping team informed and engaged.
- Manage and coordinate on-the-spot seasonal pop-up events, ensuring smooth operation and orientation.
Dance Teacher
Ballet School Sapfo Xymitoulia
01.2017 - 01.2020
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
Dance Teacher
Xoroxoros
01.2017 - 01.2018
- Taught and explained choreography by breaking down steps and demonstrating moves.
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Planned routines for recitals and performances.
- Developed strong relationships with students, encouraging them to develop self-confidence through the art of dance.
Store Manager
SOUSOURO
01.2015 - 12.2016
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
- Completed point of sale opening and closing procedures.
- Improved customer satisfaction through staff training in customer service and product knowledge.
- Supervised guests at front counter, answering questions regarding products.
- Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
- Implemented a loyalty program that boosted repeat business and increased overall sales revenue.
Education
Master of Arts - Dance
Art Factory International
Bologna 04.2001 -
Bachelor of Arts - Dance
Ανώτερη Επαγγελματική Σχολή Χορού Νίκης Κονταξάκη - Νικολέττας Μπακάλη
Αθήνα, GR 04.2001 -
High School Diploma -
11ο Λύκειο Πατρών
Patras, Greece 04.2001 -
Skills
Guest Relations
Strong Organization
Menu Planning
Inventory counting
Event Planning
Event Coordination
Catering understanding
Operational Support
Teamwork and Collaboration
Languages
Greek
Native language
Αγγλικά
Proficient
C2
Timeline
Events Hospitality Coordinator
High Priority Promotions
03.2024 - Current
Events Manager
Teras Athens
03.2023 - 03.2024
Production Coordinator
We Are Bright Production
01.2023 - 02.2023
Front House Manager
Kora Bakery-Athens
01.2020 - 01.2023
Dance Teacher
Ballet School Sapfo Xymitoulia
01.2017 - 01.2020
Dance Teacher
Xoroxoros
01.2017 - 01.2018
Store Manager
SOUSOURO
01.2015 - 12.2016
Master of Arts - Dance
Art Factory International
04.2001 -
Bachelor of Arts - Dance
Ανώτερη Επαγγελματική Σχολή Χορού Νίκης Κονταξάκη - Νικολέττας Μπακάλη
04.2001 -
High School Diploma -
11ο Λύκειο Πατρών
04.2001 -
DJ
Luben TV- Epic parties, Bluebird Bar, Glug Glug, EKEI, Kosmos Cocktail Bar, Boogie Bar, Les Amis Biggie bar, Private/ Corporate Events
1 2014 - Current
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