Summary
Overview
Work History
Education
Skills
Hobbies
Timeline
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Grigoris Raptis

Grigoris Raptis

Global E-Retail Business Manager
Athens

Summary

Dynamic Global E-Retail Business Manager at Michelin Tire, with a proven track record in driving business growth and building strong partnerships. Skilled in data analysis and compelling storytelling, I contributed to our brand's online sales growth over the last two years by successfully leading Joint Business Plans and Quarterly Business Reviews (QBRs).

Overview

11
11
years of professional experience
3
3
Languages

Work History

Global E-Retail Business Manager

Michelin Tire
Athens
05.2023 - Current
  • Facilitate profitable sales growth by collecting and analyzing data while supporting regions in establishing strong partnerships with key eRetailers.
  • Conduct regular Business Review meetings to maintain open communication, discuss progress towards goals, address challenges, and celebrate successes as a team.
  • Lead eJoint Business Plans with key online partners as a primary lever to execute the Go-To-Market plan.
  • Coordinate governance for Amazon and key online marketplaces. Ensure our brand's visibility, monitor performance, and propose global strategic guidelines.
  • Contribute to the overall marketing training program by helping to develop dedicated eRetail training modules in collaboration with our internal and external partners, and ensure these trainings are effectively disseminated among marketing and sales teams

E-Retail Customer Marketing Manager

Michelin Tire
Athens
04.2020 - 04.2023

As the eRetail Territory Lead, I developed strategies and go-to-market roadmaps for seven countries. My key responsibilities included:

  • Identifying online markets and building business cases to enhance our distribution footprint.
  • Leading the Buy Now Button project, generating qualified traffic and increasing sales on our websites.
  • Optimizing Google Business Profiles for partners to drive online-to-offline sales.
  • Facilitating training sessions and workshops for capability building.
  • Overseeing content management and conducting e-audits.

Key Account Manager

Michelin Tire
Athens
09.2016 - 03.2020

Key account manager (since May of 2018) responsible for representing also the company' s subsidiary brands in Cyprus achieving to gain market share and expand the customers' base.

Conducted regular account reviews with clients to assess performance, identify areas for improvement, and strategize future growth opportunities.

SME Sales Account Manager

Vodafone Group
Athens
01.2014 - 08.2016

Understand clients' unique communication needs and offering tailored solutions. Build and maintain strong, long-term relationships to drive revenue growth and ensure client satisfaction.

Education

Master of Science - E-Business And Digital Marketing

Le Cnam - René Descartes College
Athens
04.2001 -

MBA - Executive MBA

University of Piraeus
Piraeus, Greece
04.2001 -

Bachelor of Science - Political Science And Government

University of Athens
Athens, Greece
04.2001 -

Skills

Business growth initiatives

Engaging storytelling

Positive attitude

Effective troubleshooting skills

Hobbies

I am passionate about sports like windsurfing and basketball

Timeline

Global E-Retail Business Manager

Michelin Tire
05.2023 - Current

E-Retail Customer Marketing Manager

Michelin Tire
04.2020 - 04.2023

Key Account Manager

Michelin Tire
09.2016 - 03.2020

SME Sales Account Manager

Vodafone Group
01.2014 - 08.2016

Master of Science - E-Business And Digital Marketing

Le Cnam - René Descartes College
04.2001 -

MBA - Executive MBA

University of Piraeus
04.2001 -

Bachelor of Science - Political Science And Government

University of Athens
04.2001 -
Grigoris RaptisGlobal E-Retail Business Manager