Summary
Overview
Work History
Education
Skills
Timeline
Generic

GÜLŞAH KELEŞ

Sales Manager
İzmir

Summary

Dynamic professional with a friendly demeanor and strong customer service skills, honed at TEB. Proven ability to foster teamwork and collaboration while managing time effectively. Adept in Microsoft Office, I thrive under pressure, ensuring client satisfaction and operational efficiency in fast-paced environments.

Overview

11
11
years of professional experience

Work History

Sales and Call Center Operations

ADS
04.2024 - Current
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.

Sales and Call Center Operations

TEB (TÜRK EKONOMİ BANKASI)
12.2018 - 10.2023
  • Excellent communication skills, both verbal and written.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.

BARİSTA

Starbucks
10.2018 - 11.2018
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.

Food & Beverage Service Staff

LİTTLE KİTCHEN
01.2017 - 09.2018
  • Established positive relationships with customers and other staff members.

Food & Beverage Service Staff

MEMPHIS BAR
03.2015 - 09.2017
  • Developed strong relationships with clients through consistent communication and attentive customer service, resulting in increased overall satisfaction.

Archaeologist (Excavation & Research)

Eti Archaeology Museum / Anadolu University Dorylaion Excavations
07.2015 - 08.2016
  • Maintained up-to-date knowledge of archaeological theories, methods, and best practices through continuous professional development efforts.
  • Contributed to the understanding of past civilizations by performing in-depth analysis of discovered materials and objects.

Education

Master of Science - HİSTORY

ESKİŞEHİR OSMANGAZİ ÜNİVERSİTESİ
ESKİŞEHİR
06-2016

Skills

Friendly, positive attitude

Teamwork and collaboration

Computer skills

Customer service

Microsoft office

Team management

Flexible and adaptable

Calm under pressure

Organization and time management

Timeline

Sales and Call Center Operations

ADS
04.2024 - Current

Sales and Call Center Operations

TEB (TÜRK EKONOMİ BANKASI)
12.2018 - 10.2023

BARİSTA

Starbucks
10.2018 - 11.2018

Food & Beverage Service Staff

LİTTLE KİTCHEN
01.2017 - 09.2018

Archaeologist (Excavation & Research)

Eti Archaeology Museum / Anadolu University Dorylaion Excavations
07.2015 - 08.2016

Food & Beverage Service Staff

MEMPHIS BAR
03.2015 - 09.2017

Master of Science - HİSTORY

ESKİŞEHİR OSMANGAZİ ÜNİVERSİTESİ
GÜLŞAH KELEŞSales Manager