Haroon Maqbool
Athens
Summary
Multilingual and adaptable professional with experience in hospitality, customer service, interpretation, and logistics. Experienced with food preparation, kitchen team building, menu planning and maintaining kitchen hygiene. Utilizes culinary skills to support head chefs and ensure efficient kitchen operations.
Overview
15
15
years of professional experience
Work History
Host & Assistant Chef
Petros Taverna
03.2024 - 10.2024
- Greeted and welcomed guests in a busy, tourist-heavy restaurant
- Seated customers and ensured a smooth dining experience
- Assisted with food and drink service
- Prepared food in the mornings
Delivery Driver
Tsapazis Group - Idiotiki Kefalaiouxiki Etaireia
10.2023 - 03.2024
- Delivered items ordered from Kotsovolos and Kuehne + Nagel
- Ensured timely and safe transportation of goods to customers
- Assisted with unloading and transferring items into clients’ homes
B Chef (Italian Cuisine)
Stella
05.2023 - 10.2023
- Specialized in preparing pasta dishes and salads
- Developed knowledge of Italian cuisine and food presentation techniques
Chef
Zuma Restaurant
04.2022 - 11.2022
- Assisted renowned chefs in preparing high-quality Japanese cuisine
- Maintained efficiency, teamwork, and punctuality in a high-pressure kitchen environment
- Ensured accuracy in food preparation and presentation, contributing to customer satisfaction
Social Media Mediator & Interpreter
International Rescue Committee
05.2020 - 12.2021
- Translated content for the Refugee Info website, focusing on Greek services for refugees
- Responded to Urdu-speaking individuals' inquiries about legal and medical matters
- Provided accurate information and referred individuals to appropriate services
Customer Care Provider
Teleperformance
05.2020 - 08.2020
- Answered customer inquiries and provided solutions to issues
- Escalated complex issues to the relevant teams for resolution
- Collaborated with colleagues to improve customer experience
Assistant Chef
Sebastian Restaurant
08.2019 - 09.2019
- Provided kitchen assistance towards the end of the restaurant season
- Helped with food preparation and maintained cleanliness in the kitchen
Customer Care Executive
Formula Investment House
09.2018 - 08.2019
- Managed client communication and provided guidance on investment opportunities
- Made outbound calls to customers, explaining financial products and services
- Analyzed business news daily and shared insights in team meetings
Interpreter, Legal Help Advisor, and Info Desk Assistant
Khora Community Centre
11.2016 - 12.2018
- Interpreted Urdu to English for RLS English lawyers assisting asylum seekers
- Provided legal guidance to refugees and directed them to appropriate organizations
- Assisted Pakistani minors with registration, accommodation, and medical needs
Receptionist
Royal Manor Hotel
01.2010 - 11.2014
- Welcomed guests and ensured seamless check-in/check-out processes
- Managed incoming calls, inquiries, and guest requests
- Maintained cleanliness and order in the lobby area
Education
High School Diploma -
St John's
Rawalpindi05-2000
Skills
- Team Collaboration
- Menu knowledge
- Experience includes Pakistani, Greek and Japanese cuisines
- Food preparation
- Customer Service & Client Relations
- Interpretation & Translation (Urdu-English)
- Hospitality & Restaurant Operations
- Problem-Solving & Adaptability
Additional Information
Holder of a Greek Class B Driving License, Internationally minded and adaptable to diverse work environments, Strong attention to detail and ability to work under pressure
Languages
English
Full Professional
Urdu/Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Greek
Limited Working
Timeline
Host & Assistant Chef
Petros Taverna
03.2024 - 10.2024
Delivery Driver
Tsapazis Group - Idiotiki Kefalaiouxiki Etaireia
10.2023 - 03.2024
B Chef (Italian Cuisine)
Stella
05.2023 - 10.2023
Chef
Zuma Restaurant
04.2022 - 11.2022
Social Media Mediator & Interpreter
International Rescue Committee
05.2020 - 12.2021
Customer Care Provider
Teleperformance
05.2020 - 08.2020
Assistant Chef
Sebastian Restaurant
08.2019 - 09.2019
Customer Care Executive
Formula Investment House
09.2018 - 08.2019
Interpreter, Legal Help Advisor, and Info Desk Assistant
Khora Community Centre
11.2016 - 12.2018
Receptionist
Royal Manor Hotel
01.2010 - 11.2014
High School Diploma -
St John's
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