Harriet Zubah

. Greeting guests as upon arrival enter
. Putting guests on a waiting list as necessary
. Providing guests with menus and answering any initial questions
. Seating guests at tables or in waiting areas
. Assigning guests to a prefer tables, while keeping table rotation in mind so that servers receive the right number of customers
. Providing accurate wait times and monitoring waiting lists
Managing reservations
. Ensuring that customer needs and desires are met
. Relating with head chefs, maintenance, transportation, and security managers

. Enhanced customer satisfaction by providing attentive service and anticipating guest needs.

. Streamlined order processing for increased efficiency through clear communication with kitchen staff.

. Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.

. Managed high volume of customers during peak hours, maintaining prompt and efficient service.

. Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

. Contributed to the restaurant's positive reputation by consistently delivering exceptional service and building rapport with regular patrons.

. Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.

. Reduced order errors by double-checking tickets before sending them to the kitchen staff for preparation

. Ensured food safety compliance by adhering to proper handling procedures when serving dishes.

. Greeting guests as they enter
. Putting guests on a waiting list as necessary
. Providing guests with menus and answering any initial questions
. Seating guests at tables or in waiting areas
. Assigning guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers
. Providing accurate wait times and monitoring waiting lists
. Managing reservations
. Ensuring that customer needs and desires are met
. Relating with head chefs, maintenance, transportation, and security managers

• Utilized strong problem-solving skills to quickly identify and address customer issues.
• Enhanced customer satisfaction by efficiently resolving inquiries and addressing concerns.
• Maintained a high level of professionalism when interacting with customers, ensuring positive experiences.