Haydaran Benjaballah

• Proficient in using Microsoft Office and CRM software
• Provided exceptional customer service by actively listening to customers' needs and finding solutions in timely manners
• Handled high volume of incoming chats, calls and emails with a focus on accuracy and empathy

• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Followed food safety practices and sanitation guidelines.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Gently moved glassware, crystal, and other delicate items to prevent breakage.
• Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.

• Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
• Remained calm and poised when dealing with difficult customers or during busy shifts.
• Arranged tables and chairs for special occasions and events.
• Provided attentive service and proactively assessed guest needs.
• Greeted customers and provided menus upon arrival to dining room.
• Assisted with bussing tables and cleaning up spills.

• Cleaned and maintained work areas, equipment and utensils.
• Washed, peeled and cut various foods such as fruits and vegetables to prepare for cooking or serving.
• Followed food safety practices and sanitation guidelines.
• Sanitized pots, pans, utensils, kitchen appliances and equipment using company-approved cleaning supplies.
• Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
• Stocked and rotated food items according to expiration dates.
• Monitored food temperature, discarding items not stored correctly.
• Stepped into additional roles during busy times to boost coverage of important stations.

• Skilled in providing excellent customer service and through various communication channels (chat - phone-email)
• Ability to multitask and prioritize tasks to meet customer needs in a fast-paced environment
• Demonstrated ability to remain calm and professional when dealing with customers
• Main Projects :

Amazon FR Team

ENI Gas and Electricity Team

Orange FR Team