Hengameh Tajik

Led the coordination of multiple projects by aligning priorities with organizational goals, managing resources, and adapting plans to ensure optimal performance. Oversaw stakeholder meetings, donor relations, and volunteer scheduling, while liaising with contractors to meet deadlines and maintain high standards during staff transitions.

Facilitated in-person and remote interpretation between clients and midwives, ensuring clear communication in sensitive medical contexts, and translated written materials, including website content, into English.

Interpreted and mediated interviews with asylum seekers, ensuring accurate and culturally sensitive communication between legal teams and clients, while handling confidential and emotionally sensitive information.

Led a high-performing sales team in the tourism sector, focusing on client satisfaction, team development, and strategic planning. Built long-term client relationships through clear communication and tailored service, while improving customer experience and operational efficiency.

Managed daily front desk operations, including guest check-ins, room allocation, and concierge services. Delivered personalized service, coordinated with housekeeping, and resolved guest concerns to ensure a seamless, welcoming experience.

Provided professional front desk service, handled payments and reservations, and supported housekeeping coordination. Responded to guest inquiries with efficiency and warmth, contributing to high satisfaction and repeat stays.

Prepared meals and assisted customers in a fast-paced kitchen. Strengthened skills in hospitality, multitasking, and working under pressure.

Prepared and served coffee and non-alcoholic beverages while delivering excellent customer service and building hospitality skills.

Greeted customers, provided product info and pricing, handled phone orders, and supported sales in a family-run business.