Sports & Physical Activity
HERA FLAROUNTZOU
Research And Developments Manager
Thessaloniki,54
Summary
Detail-oriented professional with exceptional communication and project management skills, adept at navigating fast-paced environments while effectively managing multiple tasks. A proactive approach to identifying and addressing issues has resulted in consistent recognition for optimizing processes and enhancing team objectives. Committed to fostering collaboration and driving results, ensuring projects are completed on time and exceed expectations. Strong ability to adapt to changing priorities while maintaining a focus on quality and efficiency.
Overview
22
22
years of professional experience
4
4
Certifications
2
2
Languages
Work History
RnD Manager
DEMO SA
03.2025 - 02.2026
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maximized performance by monitoring daily activities and mentoring team members.
- Maintained professional, organized, and safe environment for employees and patrons.
- Controlled costs to keep business operating within budget and increase profits.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Improved safety procedures to create safe working conditions for workers.
- Enhanced team productivity by implementing agile methodologies, leading to more efficient project completion.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Established team priorities, maintained schedules and monitored performance.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Launched quality assurance practices for each phase of development
Quality Assurance Leader
Olympic Brewery (Part of Carlsberg Group)
02.2020 - 03.2025
- Successfully acted as Deputy Quality Manager, ensuring uninterrupted Quality, Sensory and Food Safety operations during management absences
- Led and coordinated daily sensory panels and sensory KPIs, supporting new product development and consistent product quality
- Designed and delivered training programs on new analytical methods, instrumentation, Food Safety, Sensory Science, Chemical Safety and Food Safety Culture, strengthening team competence and compliance
- Established and maintained GLP-compliant laboratory practices, improving audit readiness and regulatory alignment
- Developed and implemented a structured skills matrix and personnel development plan, enhancing team performance and flexibility
- Strengthened cross-functional collaboration with Production, Technical and IT departments, improving decision-making and response times
- Contributed to successful external audits (ISO 9001, ISO 14001, ISO 22000, OHSAS 18001, BRC, Food Defence, FSMS, AIB) with effective management of findings and CAPAs
- Authored and standardized SOPs and Work Instructions, improving procedural clarity and on-site compliance
- Ensured timely release of raw materials, packaging materials and finished products through robust analytical review and QMS compliance
- Coordinated Integrated Pest Management programs, reducing environmental and contamination risks
- Led supplier quality deviation management, driving corrective and preventive actions and strengthening supplier performance
- Oversaw waste management, hygiene and health & safety processes, ensuring regulatory compliance and operational continuity
- Implemented external laboratory testing plans for enriched materials and products, effectively managing deviations and risk mitigation
- Monitored and improved plant Quality KPIs, supporting continuous improvement initiatives
- Controlled investment and improvement budgets, ensuring cost efficiency and alignment with business objectives
- Supported plant investment and improvement projects, contributing quality and risk-based input at design stage
- Maintained a robust calibration and internal control system for laboratory equipment, ensuring data reliability
- Played a key role in product recall, crisis management and emergency response simulations, strengthening plant preparedness
- Optimized Quality Department workforce planning, ensuring full support of Production requirements
Quality Assurance Supervisor
BARBA STATHIS S.A.
08.2019 - 11.2019
Quality Control Supervisor
DELTA FOODS S.A.
04.2011 - 07.2019
Assistant Supervisor of Quality Control
DELTA FOODS S.A
08.2008 - 04.2011
Head of Quality Control
Chatzikypraios SA-Chemical Plating Industry
05.2007 - 08.2008
Head of Academic Program
Aristotle University Of Thessaloniki
01.2006 - 01.2007
Customer Services
O.T.E
01.2006 - 01.2007
Customer Services
Zara Inditex Hellas
08.2005 - 01.2006
Internship Student
General Chemical State Laboratory
06.2004 - 09.2004
Education
Master of Science - Chemical And Environmental Technology
Aristotle University of Thessaloniki
Thessaloniki, Greece 04.2001 -
Associate of Applied Science - Chemistry
Aristotle University of Thessaloniki
Thessaloniki, Greece 04.2001 -
Skills
Dynamic personality
Effective communication skills
Problem-solving skills
Effective team management
Effective organizational skills
Effective problem resolution
Compassionate listener
Sensory Evaluation
Good Manufacturing Practices
Compliance auditing
Flexible and adaptable
Teamwork and collaboration
Accomplishments
Publications & Conference Contributions
- Poster presentation: “Particulate and water-soluble carbon fractions in PM10 of Thessaloniki, Greece”, European Aerosol Conference (EAC 2008), 24–29 August 2008
- Journal article: “Olfactometric determination of gaseous air pollutants”, Chemical Chronicles, 2007
Certification
Food Safety Culture accreditation, June 2024 Foundation in Brewing Foundation in Brewing Institute of Brewing & Distilling Issued Mar 2023Μάρτιος 2023 Pack Material Auditor Category IPack Material Auditor Category I Carlsberg Group Issued Mar 2023 - Expires Mar 2026Basic supplier Auditor Traininy Carlsberg Group Carlsberg Group Issued Dec 2022 Expires Dec 2025Malt training Raw Material Auditor Carlsberg Group Carlsberg Group Issued Dec 2022 . Expires Dec 202522000 internal auditor T
Interests
Music & Arts
Literature & Culture
Timeline
RnD Manager
DEMO SA
03.2025 - 02.2026
Quality Assurance Leader
Olympic Brewery (Part of Carlsberg Group)
02.2020 - 03.2025
Quality Assurance Supervisor
BARBA STATHIS S.A.
08.2019 - 11.2019
Quality Control Supervisor
DELTA FOODS S.A.
04.2011 - 07.2019
Assistant Supervisor of Quality Control
DELTA FOODS S.A
08.2008 - 04.2011
Head of Quality Control
Chatzikypraios SA-Chemical Plating Industry
05.2007 - 08.2008
Head of Academic Program
Aristotle University Of Thessaloniki
01.2006 - 01.2007
Customer Services
O.T.E
01.2006 - 01.2007
Customer Services
Zara Inditex Hellas
08.2005 - 01.2006
Internship Student
General Chemical State Laboratory
06.2004 - 09.2004
Master of Science - Chemical And Environmental Technology
Aristotle University of Thessaloniki
04.2001 -
Associate of Applied Science - Chemistry
Aristotle University of Thessaloniki
04.2001 -
OTHER
- Volunteer blood donor
- Emergency First Aid at Work (EFAW)-Certified