Iliana Koumpli
Thessaloniki
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
12
12
years of professional experience
Work History
SENIOR LOCALIZATION QUOTING SPECIALIST
WELOCALIZE
Thessaloniki
05.2021 - Current
- Administrative management (preparation of quotes, follow-up, scheduling)
- Proactive identification and capture of new sales opportunities, contributing to business growth and client retention
- Collaboration with Business Developers to devise and plan sales strategies for existing clients
- Provision of valuable guidance to clients on project management, covering both product specifications and cost-effective solutions
- Workflow streamlining and reduction of administrative tasks through the implementation of sales initiatives, leading to enhanced client relationships and profit margins
- Consistent achievement of financial Key Performance Indicators (KPIs), encompassing quoted amounts, accepted offers, and project pricing for existing clients
- Effective communication of project information in a clear, concise, and professional manner to relevant stakeholders
- Proficiency in conveying specific client requests to Project Managers
- Strong focus on finance governance to ensure responsible financial management within sales operations
ACCOUNT MANAGER
NLG - NEXT LEVEL GLOBALIZATION
Thessaloniki
01.2017 - 05.2021
- Primary client liaison at the project level of communications
- Support the preparation of proposals and client quotations and manage all forms (fax, e-mail, telephone, etc.) of client communication
- Build, maintain and improve client relationships
- Provide excellence in customer service
- Accurately identify client expectations and requirements and communicate to internal teams
- Monitor work flow of all phases of projects
- Troubleshoot issues concerning a project or series of projects
- Mainly handling projects of medical companies, with all types of medical texts, IFUs, manuals, user guides, software for medical devices, diagnostics, DNA/RNA sequencing, clinical trials, clinical protocols, etc
TRANSLATION INSTRUCTOR
ARISTOTLE UNIVERSITY OF THESSALONIKI
Thessaloniki
10.2022 - Current
- Teaching translation of general and specialized texts (legal, financial, technical, pharmaceutical, among other types), to students of the Joint Postgraduate Studies programme (J.P.P.S.) "Conference Interpreting and Translation"
- Organization and preparation of lectures
- Technology-based learning
- Lecture-based learning
- Active presentation of work and academia environment connection
TRANSLATOR
EUROLOGOS
Thessaloniki
11.2014 - 01.2017
- Translation of all types of text from EN to EL and FR to EL and vice-versa, including legal documents, financial documents, administrative-public affairs documents, medical texts, user guides, IFUs
- Legal documents: articles of association, contracts, judicial and extrajudicial documents, applications, decisions, etc
- Medical documents: medical reports, exiting/entrance ticket for patients, manuals/IFUs
- Financial documents: stock market documents
- Certificates of all kinds, including university degrees, transcripts of records, diploma supplements, etc
- Over 1,000,000 words translated so far
- Administrative duties/ helpdesk
TRANSLATOR
ARISTOTLE UNIVERSITY OF THESSALONIKI
Thessaloniki
09.2013 - 02.2014
- Translations of Political Economy texts (FR-GR) by French and English economists (Jean Bodin, Antoine de Montchrétien, Pierre Le Pesant, sieur de Boisguilbert, Anne-Robert-Jacques Turgot, Baron de Laune, Jean-Jacques Rousseau etc.) for a book on political economy (to be published)
- Translation (GR-EN) of opera plot summaries for Òpera Oberta, Gran Teatre del Liceu de Barcelona (L'elisir d'amore, A Midsummer Night's Dream, Poppea, etc.)
Education
MASTER'S DEGREE - Translation and Conference Interpreting
Aristotle University of Thessaloniki
Thessaloniki06.2014
BACHELOR'S DEGREE - English Language and Literature
Aristotle University of Thessaloniki
Thessaloniki06.2010
Skills
- Jira Project Management
- Experience with CMS Platforms
- XTM Proficiency
- SDL Trados Proficiency
- Experienced with QA Tools Xbench and Verifika
- Power BI
- Proficient in Microsoft 365
- Skilled in Adobe Tools
Conferences-Seminars
- 2nd Conference for Translation and Interpreting Professionals, 20/10/23 - 21/10/23, Athens, Greece, Translation & Interpreting in the Age of Artificial Intelligence (AI) and Large Language Models (LLM), https://ti-events.org/
- Translating Europe Workshops 2022 - STANDARDISATION & LANGUAGE SERVICES, 02/06/23, Online, Workshop on Standardisation and Language Services, organised by the Directorate-General for Translation, the National and Kapodistrian University of Athens and the Hellenic Organization for Standardization
- Webinar on Terminology and terminology project management, 21/02/23, Online, 1-hour webinar entitled 'Terminology and terminology project management' held by PEM and the Department of Foreign Languages, Translation and Interpreting of the Ionian University
- Translating Europe Workshop «Δημοσιογραφία, Μετάφραση & Διερμηνεία: Οπτικές και Προκλήσεις», 02/12/23, Online, Workshop on Journalism, Translation and Interpretation: Views and Challenges
Languages
Greek
First Language
English
Proficient (C2)
C2
French
Proficient (C2)
C2
Russian
Intermediate (B1)
B1
Finnish
Intermediate (B1)
B1
Spanish
Elementary (A2)
A2
References
References available upon request.
Timeline
TRANSLATION INSTRUCTOR
ARISTOTLE UNIVERSITY OF THESSALONIKI
10.2022 - Current
SENIOR LOCALIZATION QUOTING SPECIALIST
WELOCALIZE
05.2021 - Current
ACCOUNT MANAGER
NLG - NEXT LEVEL GLOBALIZATION
01.2017 - 05.2021
TRANSLATOR
EUROLOGOS
11.2014 - 01.2017
TRANSLATOR
ARISTOTLE UNIVERSITY OF THESSALONIKI
09.2013 - 02.2014
MASTER'S DEGREE - Translation and Conference Interpreting
Aristotle University of Thessaloniki
BACHELOR'S DEGREE - English Language and Literature
Aristotle University of Thessaloniki
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