Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Ilianna Palieraki

Rethymnon

Summary

Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.

Overview

2
2
years of professional experience

Work History

Waitress

LOUVRO
12.2022 - Current
  • Knows how to use the PDA system skillfuly
  • Increased sales significantly by upselling higher-end products to customers.
  • Used cash registers and credit card machines to cash out customers.
  • Greeted new customers and took drink orders.
  • Checked guests' identification before serving alcoholic beverages.

Restaurant Waitress

Agyra
07.2021 - 11.2022
  • Made sure every costumer was satisfied in their chek-out
  • Learned how to maintain an angry and disatisfied costumer by being polite and trying to solve the problem by the appropriate manager
  • Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
  • Worked with POS system , and being able to complete payments and manage bills.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Served food and beverages promptly with focused attention to customer needs.

Cafeteria Worker

More deli&coffee
11.2021 - 02.2022
  • Assisted with bussing tables and cleaning up spills.
  • Provided exemplary service to students, staff and visitors.
  • Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.

Education

High School Diploma -

3rd General High School
Rethymno
06.2021

Skills

  • Phone Inquiries
  • Glassware Polishing
  • Cash Handling
  • Ability to Lift 30 Pounds
  • Wine Service
  • Food Running
  • Recommend Menu Items
  • Kitchen Staff Coordination
  • Team Collaboration
  • Communication

Languages

Greek, English, Albanian
Native language

Timeline

Waitress

LOUVRO
12.2022 - Current

Cafeteria Worker

More deli&coffee
11.2021 - 02.2022

Restaurant Waitress

Agyra
07.2021 - 11.2022

High School Diploma -

3rd General High School

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Ilianna Palieraki