Ilianna Palieraki
Rethymnon
Summary
Waitress with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
2
2
years of professional experience
Work History
Waitress
LOUVRO
12.2022 - Current
- Knows how to use the PDA system skillfuly
- Increased sales significantly by upselling higher-end products to customers.
- Used cash registers and credit card machines to cash out customers.
- Greeted new customers and took drink orders.
- Checked guests' identification before serving alcoholic beverages.
Restaurant Waitress
Agyra
07.2021 - 11.2022
- Made sure every costumer was satisfied in their chek-out
- Learned how to maintain an angry and disatisfied costumer by being polite and trying to solve the problem by the appropriate manager
- Performed specialized alcoholic beverage services such as bottle openings and chiller setup.
- Worked with POS system , and being able to complete payments and manage bills.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Served food and beverages promptly with focused attention to customer needs.
Cafeteria Worker
More deli&coffee
11.2021 - 02.2022
- Assisted with bussing tables and cleaning up spills.
- Provided exemplary service to students, staff and visitors.
- Collected trash, wiped up spills, and removed trays to maintain fresh and clean customer areas.
Education
High School Diploma -
3rd General High School
Rethymno06.2021
Skills
- Phone Inquiries
- Glassware Polishing
- Cash Handling
- Ability to Lift 30 Pounds
- Wine Service
- Food Running
- Recommend Menu Items
- Kitchen Staff Coordination
- Team Collaboration
- Communication
Languages
Greek, English, Albanian
Native language
Timeline
Waitress
LOUVRO
12.2022 - Current
Cafeteria Worker
More deli&coffee
11.2021 - 02.2022
Restaurant Waitress
Agyra
07.2021 - 11.2022
High School Diploma -
3rd General High School