Ilias Gousiopoulos
Technical Consultant
Thessaloniki,Greece
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Good communication skills gained through experience as a sales person and as a customer support agent. Dealing every situation and every customer with extremely patience, politeness, professionalism and consistency. Thrive through team work and enjoy working with others. Adaptable in every circumstances. Always try thinking out of the box. Eager to learn new things and explore new fields of knowledge.
Overview
20
20
years of professional experience
2
2
Languages
Work History
Technical Consultant
Bizerba
Thessaloniki, Greece
09.2019 - Current
- Senior Engineer in Northern Greece
- Performed work according to project schedules and high quality standards.
- Completed projects by effectively applying engineering, technical, and maintenance procedures.
- Assisted with installation, calibration and testing of engineering systems.
- Assessed business requirements to create focused solutions.
- Developed, drafted and conducted preventive maintenance procedures to enforce business standards.
- Improved systems with addition of new features and infrastructure.
- Installed and repaired electrical and mechanical systems, equipment and machinery to maintain proper functionality.
- Client trainning
Robotic Milking System's Engineer
Milkplan S.A
Thessaloniki, Greece
02.2019 - 08.2019
- Installing robotic milking parlors
- Service and maintaining robots
- 24/7 customer support on site and remotely
- Identified issues, analyzed information and provided solutions to problems.
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend and holiday shifts.
Engineering Technologist
Milkplan SA
Kolhiko, Greece
02.2018 - 02.2019
- Installing milking parlors
- Solving technical issues
- Specialized in milk metering electronics
- Providing software support on programs regarding farm management
- Completed engineering projects and tasks within established timelines and budgets.
- Client training
Customer' s Technical Support Agent
Cosmote S.A
Thessaloniki, Greece
09.2015 - 09.2017
- Providing technical support to customers on problems regarding their internet and land line connection.
- Analyzed issues to identify troubleshooting methods needed for quick remediation.
- Assisted customers in identifying issues and explained solutions to restore service and functionality.
Field Service Technician
Intracom
Thessaloniki, Greece
09.2014 - 04.2015
- Installation of new telephony and internet connections
- Technical services
- Technical support for “OPAP” (Hellenic lotteries) agencies of the prefecture of Thessaloniki
- Managed on-site and off-site installation, repair, maintenance, and test tasks on behalf of Vodafone, HOL and Wind on the prefecture of Thessaloniki
Games manager
Seven Spot
Thessaloniki, Greece
01.2004 - 01.2009
- Arranging orders
- Gaming equipment sales person
- Coordinated staff schedules, rotations and breaks
Education
Bachelor's Degree of Automation Engineering - Automation
Technological Institute of Thessaloniki
ThessalonikiMaster in Robotics - Robotics
International Hellenic University
Serres /2021 - /2023
Skills
Project Management
Courses - Seminars
Adult Ιnstruction Training
Ε.Κ.Ε.Κ
QA Automation Software Testing School
Workearly powered by Reatcode
Main subject / occupational skills covered :
- Agile Software Testing
- Software Testing Methodologies
- Test Automation for Accessibility
- Jira
- Automation testing using Selenium WebDriver.
- CI/CD pipelines
- Python Programming
- Java Programming
- SQL
- Introduction to pytest
- Selenium in Java
- Selenium in Python
- API Test Automation with Postman
- API Testing in Python
- JUnit
- Continuous Integration with Jenkins
- Automated Visual Testing with WebdriverIO
- Cypress
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
The most difficult thing in life is to know yourself.
Thales
Timeline
Technical Consultant
Bizerba
09.2019 - Current
Robotic Milking System's Engineer
Milkplan S.A
02.2019 - 08.2019
Engineering Technologist
Milkplan SA
02.2018 - 02.2019
Customer' s Technical Support Agent
Cosmote S.A
09.2015 - 09.2017
Field Service Technician
Intracom
09.2014 - 04.2015
Games manager
Seven Spot
01.2004 - 01.2009
Bachelor's Degree of Automation Engineering - Automation
Technological Institute of Thessaloniki
Master in Robotics - Robotics
International Hellenic University
/2021 - /2023
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